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The home page for customer login of SupportCenter Plus has various useful information displayed that enables a contact to take necessary action. Based on the configures enabled by the administrator under Settings, the following are available in home page,
Dashboards in the contact login displays the Request Summary, Public Announcements and an option to raise a request using request template. Click here to know more on Dashboards.
Reminders is a substitute for those sticky notes or post-it notes which you use to remember your tasks for the day. Click here to know more.
The Add New Request button beside the Reminders is a quick navigator to instantly access the new request form.
You can conduct search operation for Requests and Solutions from the home page using the Search Field option. If you wish to search for solution to "install a software", then select Solutions from the list view and enter the key work as "install software". Click Go. The search result for the keyword is listed. Select your desired solution from the list.
You can change the language displayed in the application, set the data and time, change your password and lots more from the Preference link. Click here to know more.
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