Security is a major concern for every enterprise. It is more alarming, when unauthorized users could lay their hands on business management software. This is why, " Two-Factor Authentication" has become so mandatory for every business. You can now secure the access to RMM Central by using two-factor authentication and feel assured. When two-factor authentication is enabled, users will be prompted to enter the One Time Password (OTP) along with their default password. RMM Central supports two-factor authentication in two modes, using email and Authenticator app (Zoho OneAuth, Google Authenticator, MS Auth, DUO Auth, etc.).
When you choose email as a mode for two-factor authentication, the OTP will be generated by RMM Central and sent to the user's registered email address. User will have to use the OTP received in the email in addition to the regular password. User should have access to email, in order to access RMM Central server.
Note: The authenticator app could be Zoho OneAuth, Google Authenticator, MS Auth, DUO Auth, etc..
If you choose to use an authenticator app, please install the authenticator app on your smart phone and map the RMM Central server details to the authenticator app, which is a one time process. You can use the OTP generated on the app, as an additional layer of security, to login to RMM Central. OTP can be generated anytime, anywhere, and it does not require any connection to internet.
Here are the download links to a few commonly used authenticator apps: