In the digital-first world, technology isn't just a supporting function but a vital player in an organization's success. This survey of thousands of executives and technology professionals examines the status, future, and risks of IT and technology use, specifically in large and enterprise-sized organizations in India and across the world.
We surveyed 3,300 professionals working worldwide in IT and in other business functions. In India, 300 decision-makers across IT and other key business functions were surveyed from a range of private sector organizations. We've divided them into two broad categories: IT decision-makers (ITDMs), and business decision-makers (BDMs).
ITDMs
BDMs
of decision-makers in India said that collaboration between IT and business departments has increased over the last few years.
To make some technology decisions.
of BDMs in India said their departments have the autonomy to make their own decisions regarding the purchase of apps and other IT software. This is 12% higher than the global average of 61%.
of decision-makers (ITDMs and BDMs) in India said that non-IT employees in their organisation are more knowledgeable about IT than they were in 2020. In contrast, the global average for this was 77%.
of BDMs in India said that a minimum level of technical proficiency is "considerably important" when hiring new employees outside of the IT department.
Despite the challenges posed by decentralisation, decision makers across departments believe it could bring several benefits, driving innovation being the topmost.
of ITDMs in India are actively looking for a new job. The global average is 48%.
of them are more willing to make a risky career move now than they were two years ago.
Indian organisations have been attempting to decentralise their IT infrastructure. One of the primary benefits of this is seen to be an increased scope for innovation. However, despite this perceived benefit, India organisations lag behind their global counterparts with only half of the surveyed ITDMs reporting successful decentralisation of IT infrastructure. One possible reason could be concerns over maintaining security post-decentralisation.
Meanwhile, on the tech talent side, organisations need to be wary of losing their talent. Most IT leaders have been feeling a lack of support from their organisations. This has led to a lack of loyalty, with half the surveyed ITDMs saying they feel less loyal to their employers and are actively looking for new jobs.
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