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AssetExplorer Training

About Asset Explorer

This training is designed to equip users with the knowledge to work with AssetExplorer. In this training, you will learn about the best practices that helps you get started with AssetExplorer.

The duration of the course is two days, with a seven-hour session each day and can be extended subject to consultation and implementation needs if any.

Course Agenda

Introduction

Introduction to AssetExplorer

AssetExplorer Overview
Benefits of a AssetExplorer
Import Users
Define Support Staff Rules
Creating Technicians

Asset Discovery

IT Asset information
Automate with different types of Scan
Scan summary using dashboard
Groups
Configure Notiÿcations
Asset Life Cycle-Tracking

Software Management

Automate Software License Management
Classify Software License Types
Software Metering

Hardware and Software Inventory

Windows Domain Scan
Network Scan
Schedule Periodic Audits
Software License Compliance
Manage hardware inventory

Reports

Report Dashboards, Graphs, and Workstations
Server and Software based Reports
Category based Reports
Purchase and Contracts Reports
Audit Reports

Appendix

Mistakes that can be averted
Tips to Troubleshoot
Useful Links

Implementing AssetExplorer in your Organization

Organizational details
Define Regions, Sites, Departments
Settings for Discovery
Agent / Type of Scan / Workstations
- Asset Types - Categories
Software Types - Categories
Any other Additional info
Customizing the Workstation
Defining resource states
Creating a Vendor Database

Asset Management

Asset and Software Classification
Asset Status Definition
Asset Change Analysis
Assigning to Workstations
Tracking Asset Lease Details

CMDB

Discover Assets
Detailed Asset Inventory
Software Library
Asset Relationships

Purchase Management & Contract Management

Purchase cycle overview
Create POs
Submit for Approval
Accept / Reject PO
Approved POs to vendors
Receive or Partially receive Items
Contracts Management
Track & Manage Contracts from multiple vendors

Periodic Backups

Configure and schedule Backups

Course Objectives

At the end of this course you will be able to :

Set up Asset management
Define Software Management
Discover and manage assets
Enable Software Licensing Routines
Manage Software and Hardware inventory
Handle Purchase and Contract management

Who Should Attend

IT Asset Managers who manage
IT Help Desk Managers looking forward to optimize and streamline IT Support Operations
IT Help Desk Administrators responsible for managing service levels by efficiently managing requests and IT Support Staff
IT Support Staff

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