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Overview
Optimizing government operations with modern IT infrastructure
Managing secure access and information control is tough in government agencies. A key issue is the integration of legacy systems with modern security protocols, often leading to vulnerabilities in safeguarding critical data. Recent trends show an increased need for flexible yet secure remote access solutions, as government employees often work from various locations, heightening the risk of security breaches.
Another significant challenge is ensuring compliance with legal and regulatory frameworks, which requires constant monitoring and updating of access protocols. Furthermore, the diverse nature of government roles, ranging from administrative staff to high-level officials, necessitates a tailored approach to access control, ensuring that sensitive information is only accessible to those with the appropriate permissions.
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Protect government endpointsSecuring government endpoints is paramount because they are prime targets for cyberthreats. These endpoints play a pivotal role in managing sensitive data and operational functions. Accessing agency data without authorization poses severe risks to the agency's operations, potentially damaging the nation's security. AD360 enhances government endpoint security by implementing MFA and advanced password policy controls for logging in to various systems and applications.
- Secure Windows, macOS, Linux OS, VPN, and OWA logins with adaptive MFA, fortifying access controls crucial for secure government operations.
- Customize password policies to government standards, restricting character repetition, dictionary word usage, palindromes, and more.
- Integrate with the Have I Been Pwned service to prevent users from using previously compromised passwords during government enterprise password resets and changes.
Government databases store incredibly sensitive information, necessitating robust access control measures. However, the complex network of government positions and varying data sensitivities creates a significant challenge. Government agencies encompass a diverse array of roles, like government employees, contractors, and citizens, each with unique access needs, complicating the design of authentication systems. Furthermore, government roles are flexible, with personnel frequently changing responsibilities. In this ever-changing government landscape, scalability and flexibility are vital to accommodate new roles, technologies, and security demands. AD360 ensures government institutions safeguard their critical data by preventing unauthorized access and breaches, thus maintaining data integrity and confidentiality against potential security threats.
- Implement fine-grained access controls to establish and oversee user permissions in the government sector. This guarantees that only authorized personnel are granted access to specific government resources, reducing the potential for unauthorized entry.
- Ensure government employees and citizens prove their identity using 19 authentication methods, including biometrics, Duo Security, Google Authenticator, and Microsoft Authenticator.
- Customize authentication methods in the government sector to user behavior, location, and device, enhancing security by adapting access controls to individual circumstances.
When it comes to identity management for federal governments, organizations need to manage diverse accounts with varying levels of access. This involves challenges such as data silos, disparate approval processes, and lack of transparency. AD360 addresses these challenges by streamlining the approval workflow. This ensures that all requests for creation, modification, and access undergo thorough supervision to prevent unauthorized changes.
- Implement workflow features in government systems to create an approval hierarchy, reduce errors, and ensure data security. This is essential for safeguarding citizens' data and adhering to privacy laws like FISMA.
- Notify agents through email during task execution, including about account updates and permission changes. This ensures effective communication among departments for efficient public service and governance.
- Create automated workflows utilizing orchestration actions, webhooks, and customizable notification templates. Customize scripts and integrate administrative actions seamlessly using a user-friendly, drag-and-drop interface.
Government agencies handle a vast amount of sensitive data, from citizen records and financial transactions to national security data. The challenge lies in safeguarding this invaluable data against security threats and breaches. AD360 provides real-time visibility to detect and respond swiftly to potential security risks, ensuring critical government information protection.
- Monitor user logon activity comprehensively, auditing logon failures and logon history, ensuring data security and compliance within government operations.
- Receive instant alerts on who performed what change, when, and from where, ensuring accountability and transparency in government agencies.
- Generate detailed reports on users' behavior, access permissions, and compliance status, simplifying audits and providing clear evidence of adherence to governmental regulatory standards.
Government organizations are increasingly targeted by cyberattacks and disruptive attacks. As cybercriminals become more sophisticated, these threats expose sensitive information, critical supplies and services, and citizen health. AD360 offers a solution, allowing administrators to generate detailed compliance reports that align with various international data regulation policies, including the NIST SP 800-171, FISMA, SOX, the CCPA, the GDPR, and other relevant regulations.
- Simplify government agency compliance with customizable reporting templates, specifically designed for the unique regulatory landscape. These templates ensure seamless tracking and data protection standards.
- Generate detailed reports tailored for the government sector, providing timely insights into regulatory adherence and data protection.
- Implement real-time alert systems and continuous monitoring for government compliance, allowing swift responses to breaches, ensuring citizen and personnel information security, and maintaining public trust.
Solution
Strengthen cybersecurity defense
Bolster government agencies' defenses against cyberthreats by centralizing access management, enhancing security and compliance.
Protect vital government endpoints
Secure key government data points and functions from unauthorized access and cyberthreats, ensuring national security.
Adhere to regulatory compliance
Maintain stringent adherence to legal and regulatory frameworks through constant monitoring and updating of access protocols in government.
Safeguard critical data assets
Monitor and respond to security risks in real time, protecting vast amounts of sensitive government data.
Enhance remote access security
Provide secure and flexible remote access solutions for government employees, mitigating breach risks in varied work locations.
Implement advanced authentication measures
Utilize multiple authentication methods, including biometrics and authenticators, to enhance government sector security.
Customize access control effectively
Tailor access management to suit diverse government roles, from administrative staff to high-level officials, while safeguarding sensitive information.
Facilitate efficient inter-agency collaboration
Streamline approval workflows and communication for effective public service and governance, enhancing inter-agency cooperation.
Optimize secure access management
Streamline provisioning and authentication in government organizations, ensuring efficient password policy enforcement and secure data management.
Case studies
City Hall of Warsaw achieves comprehensive AD management with AD360
Warsaw is the capital and largest city of Poland. Warsaw is an Alpha– global city, a major international tourist destination and an important economic hub in Central Europe. City Hall of Warsaw encompasses 18 districts that are located in the area of 517 km, which supports 1.8 million residents. The office employs close to 7500 employees.
"AD360 is easy-to-use, fully accessible from your browser and a cost-effective tool for managing AD. The application allowed us to effectively and quickly maintain the integrity of the AD. The reporting module provides us with valuable information concerning you in our organization."
- Michael K. Senior Specialist, Ministry of EnvironmentBusiness challenges
The company needed a solution to track Active Directory (AD) changes, which is a stringent security compliance mandate across the UK healthcare industry standards.
How AD360 helped
With an Active Directory (AD) domain that consists of over over 270 servers and 20 domain controllers, managing the City Hall of Warsaw's complex AD structure posed a huge challenge to the IT team. Access request tasks such as account unlocks and password resets took up a considerable part of their time.
Read the full storyAD360 simplifies helpdesk delegation for the Teachers' Retirement Allowance Fund
The Teachers' Retirement Allowances Fund is the pension plan for public school teachers and other eligible employees in the Province of Manitoba, Canada.
"The ability to delegate technicians with restricted permissions has made everyday IT management so much easier. The technician audit logs help us monitor the activities carried out by technicians."
- Richard Houston, Network and security operations, Teachers' Retirement Allowance FundBusiness challenges
TRAF's IT team found it difficult to provision its technicians with the necessary access required to carry out day-to-day IT operations and follow up on helpdesk tickets.
How AD360 helped
Once the IT team at The Teachers' Retirement Allowances Fund employed AD360, they witnessed a drastic drop in the time they had to put in to ensure help desk technicians are provisioned with only the necessary permissions.
Read the full storyAD360 elevates Maldon District Council's IT efficiency
Maldon District Council oversees the town of Maldon in Essex, England, providing various services to its residents. Established on April 1, 1974, the council manages an area of 358.78 km².
"Our IT team is now free to work on more productive issues, and users are able to continue working at times that were previously unsupported."
-Simon Mitchell, IT Team LeaderBusiness challenges
The council's support staff was overwhelmed with tasks, leading to delays in unlocking accounts and updating Active Directory (AD) data for end users.
How AD360 helped
The council implemented the self-service password management module of AD360, that allows end users to unlock accounts and manage AD data, easing the burden on the support team.
Read the full storyManageEngine named a 2023 Gartner Peer Insights Customers’ Choice for Identity Governance and Administration
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