Create a Microsoft 365 service account

To create an Microsoft 365 service account with Exchange Administrator privileges,

1. Log in to the Microsoft 365 admin center as a Global Administrator.
2. Click Admin.
3. Navigate to Users → Active users in the left pane.
4. Choose Add a user.
5. Enter the Display name and Username. (First name and last name are optional)
6. Choose the Let me create the password option and provide a password of your choice.
7. Click on Next.
8. A service account does not require a license. Hence, select your usage location, and then Create user without product license radio button.
9. Click Next.
10. Under the Roles option, select the Admin center access and choose the Exchange Administrator role.
11. Click Next.
12. Choose Finish adding.

A service account with the exchange administrator has been created. You can now use this account to add your Microsoft 365 tenant to RecoveryManager Plus.