License Management

RecoveryManager Plus is licensed based on the number of on-premises Exchange and Exchange Online mailboxes backed up.

When you add a mailbox to a backup schedule, a license is automatically applied to the mailbox. This section allows you to remove licenses assigned to mailboxes.

The screen displays the following information at the top of the table.

  • Total Licenses – This shows the number of licenses purchased.
  • Used Licenses – This shows the number of mailboxes licensed by the product.
  • Remaining Licenses – The number of unused licenses is shown here.

When you remove a license assigned to a mailbox, backups of the mailbox will be deleted from your backup repository, and the mailboxes will be removed from any backup schedules they are part of.

You can remove licenses assigned to all mailboxes or just specific mailboxes.

To remove licenses assigned to all mailboxes in a particular tenant/organization,

  • Select the tenant from the Tenant drop-down box.
  • Mark the check-box at the top of the table and click the icon-unassign icon.

To remove licenses assigned to particular mailboxes,

  • Select the tenant which contains the mailbox to be unlicensed from the Tenant drop-down box.
  • Mark the check-box against the mailbox you wish to remove the license from and click the icon-unassign icon next to it.
  • To search for a particular mailbox using the name of the user or their email address, you can also make use of the icon-search icon at the top of the table.
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