Which files can I delete from the folders in the Mobile Device Manager MSP Server to increase space?

Description

Mobile Device Manager Plus requires a certain amount of free disk space to function effectively. Ideally you should have atleast 5 GB of free disk space in the drive, in which you install the Mobile Device Manager server. You should check the size of your folders periodically. When the size exceeds the limit, you should delete unwanted files, as lack of space could affect the creation of logs and application of patches and service packs.

This document gives you information about which files can be deleted.

Steps

1. You can delete the following to increase space in the disk in which the Mobile Device Manager Plus server is installed:
   1. Navigate to the Mobile Device Manager Plus server folder. For example, C:\Program Files\MDMMSPServer
   2. Delete the following files in the folders given below:

      Note: Ensure that you stop the Mobile Device Manager Plus server before deleting anything. It is recommended that you keep the last two backup files in each of the folders mentioned below.

      Folder path: MDMMSPServer>\bin\. Delete the following files:

      • Zipped log files: This comprises files that were sent to the support team. The name of the file is MobileDeviceManager_Logs.zip
      • Heap profiler (Hprof) files: Hprof files are created when the disk space is low. The name of the file has the extension .hprof. For example, java_pid9448.hprof.
      • Null folders: Folders with the name null

      Folder path: <MDMMSPServer>\PatchBackup\. Delete the following folders with names that include the following:

      • <BuildNumber-TimeStamp>. For example, <70137-Feb-22-2011-15-10>. These folders are created when Mobile Device Manager Plus server is upgraded.
      • Old build numbers

      Folder path: <MDMMSPServer>\mssql\temp. Delete all the files in this folder.

      You will now have more space in the drive where the Mobile Device Manager Plus server is installed.