General: Due to some format changes in the SDP MSP API, categories field from version 14800 could not be fetched. This issue has now been fixed.
OpManager: Previously, due to an internal issue, forecast alerts were raised even if the configured thresholds were not breached, resulting in false alerts. This issue has now been fixed.
OpManager: Previously, there were duplicate threshold alerts generated for performance monitors due to an internal issue in scheduled discovery. This has been fixed now.
OpManager: Bulk device deletion fails if all the selected devices exist in any of the Add-on modules (such as NCM, OPU, etc.). This issue has been fixed now.
OpManager: Previously, in some cases, OpManager used to restart automatically due to the JVM's meta space issue. This issue has now been fixed.
OpManager: From version 12.8.235, alerts were triggered for role changes in member switches of a switch stack. These alerts are now disabled by default.
Eligible Build Numbers: 128000 and above.
* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.
* -SHA256 for the PPM: d6a15252f5d5d305233b97d5e1d3f90e5393aabdc2580ec3dee6c2677b0aae9f
Read and accept the License Agreement before downloading this software.
Steps to upgrade Service Pack:
I. For builds 12.8.000 and above
Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
End the processes: Open the Task Manager and make sure the processes java.exe or wrapper.exe of the application are terminated.
Backup the application folder. Make a copy of the '<OpManager-home-directory>' folder. This will back up the product configuration settings.
Launch Update Manager:
Windows OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.bat
Linux OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.sh
Click the Browse button to select the upgrade pack file (the .ppm file that you downloaded) and choose Install.
Follow the on-screen instructions to apply the service pack
Once the upgrade is complete, start the service for the changes to take effect.
Note: Applications Manager plugin, if present, should be upgraded to version 14540 or above before upgrading OpManager from version 12.5 to 12.5.100 and higher versions.
Back up your DB and VM snapshot folder before initiating the upgrade.
Antivirus has to be disabled until the upgrade is complete.
All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.
Step 2: Upgrade to build 12.5.383
** Points to note:
You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
The migration details can be checked under Settings > General Settings > Migration Status.
Applications Manager plugin, if present, should be upgraded to version 14540 or above before upgrading OpManager from version 12.5 to 12.5.100 and higher versions.
Applications Manager Build Number 173302
Upgrade to the latest PPM with feature enhancements and recent bug fixes.
* -SHA256 value for the PPM:301f4315a29f09a4c0db0059513966461ce96e9b4bc54c5f0304a1ee580225d9
* - This pack can be updated directly by users with Build No. 15000 & above. * - For older versions, visit this page.
Read and accept the License Agreement before downloading this software.
Steps to update service pack:
Shut down Applications Manager as you normally do.
Via command prompt, execute the shutdownApplicationsManager.bat -force command (shutdownApplicationsManager.sh -force for Linux) from the 'Applications Manager Home' folder.
As a best practice, take complete backup of 'Applications Manager Home' directory. SQL backend users should connect to SQL Management Studio & backup the AMDB database as well. click here. to know how to backup SQL database.
Run the updateManager.bat script (updateManager.sh -c for Linux) under the 'Applications Manager Home/bin' folder which invokes the Update Manager tool.
Browse and select the Service pack file (.ppm) saved in your computer.
You might be asked to import the ManageEngine public key certificate (ppmsigner_publickey.crt) file during the upgrade process. If asked, download the certificate file, then browse and select the downloaded file to proceed further.
Note: This is a one-time process done to verify the integrity of the service pack (.ppm) file.
Click Install to initiate the upgrade process.
Once you see the "Installed" message on your screen, click Finish to complete the installation.
Start Applications Manager Server.
Note: To rollback to the old version, rename the existing 'Applications Manager Home' directory and restore the complete backup copy of this directory. SQL backend users should connect to SQL Management Studio & restore the AMDB database backup as well. Click here to know how to restore the SQL database backup.
NetFlow Analyzer - Build Number 128349
Eligible Build Numbers: 128000 and above.
* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.
* -SHA256 for the PPM: d6a15252f5d5d305233b97d5e1d3f90e5393aabdc2580ec3dee6c2677b0aae9f
Read and accept the License Agreement before downloading this software.
Steps to upgrade Service Pack:
I. For builds 12.8.000 and above
Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
Back up your DB and VM snapshot folder before initiating the upgrade.
Antivirus has to be disabled until the upgrade is complete.
All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.
Step 2: Upgrade to build 12.5.383
** Points to note:
You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
The migration details can be checked under Settings > General Settings > Migration Status.
Network Configuration Manager - Build Number 128349
Eligible Build Numbers: 128000 and above.
* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.
* -SHA256 for the PPM: d6a15252f5d5d305233b97d5e1d3f90e5393aabdc2580ec3dee6c2677b0aae9f.
Read and accept the License Agreement before downloading this software.
Steps to upgrade Service Pack:
I. For builds 12.8.000 and above
Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
Back up your DB and VM snapshot folder before initiating the upgrade.
Antivirus has to be disabled until the upgrade is complete.
All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.
Step 2: Upgrade to build 12.5.383
** Points to note:
You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
The migration details can be checked under Settings > General Settings > Migration Status.
Firewall Analyzer - Build Number 128349
Eligible Build Numbers: 128000 and above.
* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.
* -SHA256 for the PPM: d6a15252f5d5d305233b97d5e1d3f90e5393aabdc2580ec3dee6c2677b0aae9f
Read and accept the License Agreement before downloading this software.
Steps to upgrade Service Pack:
I. For builds 12.8.000 and above
Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
Back up your DB and VM snapshot folder before initiating the upgrade.
Antivirus has to be disabled until the upgrade is complete.
All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.
Step 2: Upgrade to build 12.5.383
** Points to note:
You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
The migration details can be checked under Settings > General Settings > Migration Status.
OpUtils - Build Number 128349
Eligible Build Numbers: 128000 and above.
* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.
* -SHA256 for the PPM: d6a15252f5d5d305233b97d5e1d3f90e5393aabdc2580ec3dee6c2677b0aae9f
Read and accept the License Agreement before downloading this software.
Steps to upgrade Service Pack:
I. For builds 12.8.000 and above
Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
