Receiving email or SMS notification upon AD password reset

Unauthorized password resets pose serious security threats to any network. IT administrators typically seek contextual information whenever a password reset occurs for critical user accounts and service accounts. Additionally, it's crucial to notify concerned users whenever their password is reset. However, manually tracking all password resets, analyzing the context, identifying critical user account resets, and validating them is a challenging task for administrators.

ADManager Plus automates these actions, making it an invaluable tool for IT administrators.

Steps to configure notification profile for password resets for critical accounts

1. Login to ADManager Plus.
2. Navigate to Admin > System Settings > Notification Profile.
3. Click + Create New Profile.
4. Enter a suitable profile name and description for the notification profile in the respective fields.
5. Under the Profile Criteria section, choose Action from the first drop-down list, and then choose Is as the connector from the second drop-down list.
6. Click the + icon to display all the management actions.
7. Go to AD Management > User Management > General Attributes. Select Reset Password and click OK. Click the + icon next to Reset Password to select one of the listed properties. You can add new conditions by clicking the + icon in the Profile Criteria section.
8. Click the pencil icon next to the Notification Template to choose an existing template or create a new template to send notifications via email, SMS, or both.
9. Click OK and then Save.

Note: The AD management dialog box offers various management actions to choose from. Select your preferred option from the options listed in the left pane.

Steps to create new email or SMS notification template

1. Navigate to Admin > System Settings > Notification Profile.
2. Click + Create New Profile.
3. Click Notification Template.
4. Click + Create New Template.
5. Enter a suitable name and description for the notification template in the respective fields.
6. In the Module Category field, choose from the given modules (management, workflow, and automation) for which this template has to be used.
7. In the Send Notification Via field, choose Email, SMS, or Both option from the drop-down list.
   • If you choose only Email, provide the email address to which the notification has to be sent in the Send Notification to field. You can either choose the email from the existing list or type in the email address by yourself.
   • If you choose only SMS as the notification mode, in the Phone Number field, enter the contact numbers of the desired recipients. Click Choose to select from the macros available.
8. Provide a subject line for the email in the Subject field.
9. In the Message field, enter the message that you wish to send to the users. You can also specify the details related to the action, such as the domain in which the action was performed, the time at which the action was performed, the technician who performed the action, etc., using the macros listed beside the Message field. You can also specify LDAP Names of attributes as macros.
   For example, if you wish to send "Hi John, Smith has performed the create user action in the domain example.com", you can specify it in the message field, using the macros, as: "Hi %User Name%, %Technician Name% has performed the %Action Title% action in the domain %Domain Name%".
10. Check the attachment type and desired format (PDF, HTML, XLSX) from the drop-down list if you want to send the notification as an attachment.
11. Click Save.