Disable Inactive User Accounts using Robo Requester

Scenarios:

Automatically request (using Robo Requester) for disabling the such user accounts (who is absent for long time) every month.

On approval from PM, System Administrator disables the user.

Work flow with images

Configuration stage

Steps:

•  Click Work Flow tab - -> Business work flow --> configure the work flow and click save.

• Click Robo Requesters tab

• Configure the settings of the Robo Requester

• Click work flow technicians tab

• To add reviewer

• Click the add button (which is  present beside "Reviewers" dialog box)

• From the drop down menu, choose desired technician and click ADD button

• To add approver

•  Click the add button (which is  present beside "Approvers" dialog box)

•  From the drop down menu, choose desired technician and click ADD button

• To add Executor

• Click the add button (which is  present beside "Executors" dialog box)

• From the drop down menu, choose desired technician and click ADD button

 

Implementation stage

 

1) Robo (Requester)  generates inactive users report and create requests to disable them

 

 

2) Reviewer reviews the request sent by Requester

• Reviewer logs in to ADManager Plus - -> Click work flow tab

• Click Requests for review tab and review the request sent by Requester ( system administrator)

3) Approver  approves the request for user creation

• Admin logs in to ADManager Plus - -> Click work flow tab

• Click Requests for approval tab and Approve the received request for "disable inactive user accounts"

4) Executor  Executes the "disable inactive user accounts" process

• Help desk logs in to ADManager Plus - -> Click Work flow tab

• Click Requests for commit tab and click Execute button

 

 

Successfully disabled Inactive User Accounts