Workflow based disabling of 'Inactive Users'
Say a system administrator wants to disable the accounts of employees who have been absent for a very long time. To do this the system administrator would have to identify users who have not logged in for quite some time, and then he will raise a request to disable their accounts, which will be reviewed by the HR manager.
This flow of work will repeat itself every time an employee s account has to be disabled. So this process can be eased a little by using a standardized flow of work.
Work flow structure
The workflow structure can include a requester, reviewer and executor as required for the task. The requester being the administrator, reviewer being HR manager and executor being administrator again.
Steps in configuring the workflow agents
- Click Work Flow tab → Business work flow → edit work flow → configure the agents involved in workflow and click save.
- To add requesters
- Click on the Requesters link
- Add the desired users or the helpdesk technician.
- To add reviewers
- Click on the reviewers link
- Click the add button (which is present beside "Reviewers" dialog box)
- From the table displayed, choose the desired technicians and click ADD button
- To add Executors
- Click on the executors link
- Click the add button (which is present beside "Executors" dialog box)
- From the table displayed, choose the desired technicians and click ADD button
Assigning rules
- Click on "assigning rules" under configuration section in the left pane of the tab
- Click on add a new rule
- Enter a name for the rule, say "disabling inactive user"
- Click on "When request is created"
- Rule Criteria Action - is -disable users
- Perform action assign to HR manager, set priority normal
- Click save
- Click on "When request is reviewed"
- Rule Criteria Action- is -disable users
- Perform action administrator, set priority normal
- Click save
- After you have configured click on the save button.
Steps in the implementation stage
- Requester (System administrator) generates inactive users report and creates a request to disable them
- Requester logs in to ADManager Plus → Generates inactive users report
- Creates request to disable the inactive user accounts
- Reviewer (HR Manager) reviews the request sent by Requester
- HR manager logs in to ADManager Plus → Clicks Work flow tab
- "My requests" → requests drop down list box → awaiting for review
- He reviews and evaluates the request sent by the system administrator(by clicking on the review tab)
- Executor (System Administrator) executes the "disable inactive user accounts" process
- Administrator logs in to ADManager Plus → Clicks Work flow tab
- "My requests" → requests drop down list box → awaiting for execution
- He executes the request approved by the hiring manager(by clicking on the commit tab)
Thus the user will be disabled
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