Error code value |
Error code |
Description |
Solution |
---|---|---|---|
0x803100B6 | FVE_E_NO_PREBOOT_KEYBOARD_OR_WINRE_DETECTED |
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0x803100B5 | FVE_E_NO_PREBOOT_KEYBOARD_DETECTED |
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0x80310030 | FVE_E_BOOTABLE_CDDVD | BitLocker Drive Encryption detected bootable media (CD or DVD) in the computer. | Remove the media and restart the computer before configuring BitLocker. |
0x80073AFC | ERROR_MUI_FILE_NOT_FOUND | The resource loader failed to find MUI file. | Contact Microsoft |
0x80290107 | TPMAPI_E_INTERNAL_ERROR | An internal error was detected. | Check if TPM is enabled in the BIOS settings, and enable it if it is currently disabled. |
0x80310018 | FVE_E_TPM_NOT_OWNED | You must initialize the Trusted Platform Module (TPM) before you can use BitLocker Drive Encryption. | Initialize the TPM by following the instructions in the TPM management console (TPM.msc). |
0x80310048 | FVE_E_FIRMWARE_TYPE_NOT_SUPPORTED | BitLocker Drive Encryption cannot be enabled on the operating system drive. Contact the computer manufacturer for BIOS upgrade instructions. | BitLocker requires the firmware to be in UEFI mode. Please switch the firmware from Legacy to UEFI to enable BitLocker functionality. |
0x80070005 | ERROR_ACCESS_DENIED | Access denied error encountered while performing BitLocker actions. | Check if any third-party software, such as antivirus, is blocking the BitLocker system files and configure it accordingly. |
0x80310052 | FVE_E_BCD_APPLICATIONS_PATH_INCORRECT | The path specified in the Boot Configuration Data (BCD) for a BitLocker Drive Encryption integrity-protected application is incorrect. Please verify and correct your BCD settings and try again. | Refer the Microsoft link. |
0x80310000 | FVE_E_LOCKED_VOLUME | This drive is locked by BitLocker Drive Encryption. | You must unlock this drive from Control Panel. |
0x8007054B | ERROR_NO_SUCH_DOMAIN | This indicates that Active Directory (AD) is not reachable, which is preventing the recovery keys from being backed up to AD. | Ensure the endpoints are reachable and have proper connectivity with the Active Directory (AD). |
0x80310091 | FVE_E_POLICY_CONFLICT_FDV_RP_OFF_ADB_ON | An error BitLocker Drive Encryption cannot be applied to this drive because there are conflicting Group Policy settings for recovery options on fixed data drives. Storing recovery information to Active Directory Domain Services cannot be required when the generation of recovery passwords is not permitted. Please have your system administrator resolve these policy conflicts before attempting to enable BitLocker. | Group policy could have caused this issue. Configuring BitLocker-related Group Policies may conflict with the Endpoint Central BitLocker policy. It is recommended to remove any BitLocker-related Group Policies to avoid potential conflicts. |
0x80310068 | FVE_E_POLICY_INVALID_PIN_LENGTH | The PIN provided does not meet minimum or maximum length requirements. | Group policy could have caused this issue. Configuring BitLocker-related Group Policies may conflict with the Endpoint Central BitLocker policy. It is recommended to remove any BitLocker-related Group Policies to avoid potential conflicts. |
0x80310073 | FVE_E_POLICY_USER_CERTIFICATE_REQUIRED | Group Policy settings require that you have a valid user certificate, such as a smart card, to be used with BitLocker Drive Encryption. | Group policy could have caused this issue. Configuring BitLocker-related Group Policies may conflict with the Endpoint Central BitLocker policy. It is recommended to remove any BitLocker-related Group Policies to avoid potential conflicts. |
0x8031006B | FVE_E_POLICY_PASSPHRASE_REQUIRED | Group policy settings require the creation of a password. | Group policy could have caused this issue. Configuring BitLocker-related Group Policies may conflict with the Endpoint Central BitLocker policy. It is recommended to remove any BitLocker-related Group Policies to avoid potential conflicts. |
For more information on the new Endpoint Security suite products including BitLocker Management, refer here.