Migrating Endpoint Central Server Installation: Comprehensive Guide

Ensuring a smooth transition of your Endpoint Central server to a new computer is crucial for maintaining uninterrupted service and data integrity. This guide outlines the essential steps to migrate your server efficiently, minimizing any potential data loss or disruption in agent communication.

Key Points Before You Start

• Do Not Install New EXE: To retain your server’s unique configurations and data, do not install a new EXE on the new computer. Instead, Kindly follow the migration methods provided below. This step is crucial to ensure that all settings and data are preserved during the migration.
• Supported Operating Systems: Ensure that the new computer meets the supported operating systems for Endpoint Central. Check the Supported Operating Systems section to confirm compatibility before starting the migration.

Depending on your specific needs and the changes you’re making to your server setup, there are two primary migration scenarios addressed below. Also irrespective of the environment(migrating to any physical machine or VM) please ensure that only the provided steps are followed for a successful migration.

1. Migrating to a New Machine by retaining the same FQDN/IP: 

Method: This method is suitable when you’re replacing the server hardware but keeping the existing FQDN and IP address. By retaining the same network details, your agents will continue to communicate with the server without interruption.

2. Migrating to a New Machine with different FQDN/IP:

Method: This method is applicable when you’re replacing both the server hardware and changing the FQDN or IP address. This scenario requires coordination to ensure that agents are updated with the new server details during the migration process and that the old server setup remains operational until the transition is complete.