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From datacenter to point of care

Manage every endpoint without stressing over skill shortages

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Health IT is feeling the heat—ransomware, rapid M&As, HISAA, HHS CPG and growing EHR access via mobile. And endpoints remain the weakest link in this chain. On top of this, IT teams see short-tenures and skill gaps. IT directors are under pressure to find product-agnostic talent that works with multiple client platform engineers, and intuitive products to onboard new staff quickly.

Endpoint Central is easily the intuitive platform on the endpoint management space. Empower system engineers of any skill level to manage and secure endpoints—patient iPhones, shift-worker iPads, clinical workstations, barcode scanners, and back-end server. So your team spends less time learning the product and focus on enabling clinical workflows and patient care and building cybersecurity programs. It’s easy to set up on your own. But if you need a hand, you'll never hear us say "Go to an external consultant". Our experts are always ready, offering implementation, and hands-on training through the first patching cycle— even if it means we’ve to come there to see it through personally!

HEAR FROM YOUR PEERS DIRECTLY!

Healthcare remains a notoriously
under-resourced and highly-targeted industry

We've heard the concerns of health IT leaders and practitioners, which underscore the key problems in healthcare today.

#-

target of ransomware is healthcare

Source: FBI Internet Crime Report 2023

-%

of hospitals are operating with end-of-life operating systems or software with known vulnerabilities.

Source: HHS Hospital Resiliency Landscape Analysis

Too many regulations, too many frameworks, including the NIST CSF, the HICP, CPGs and the upcoming HISAA act.

Rapid M&A leads to accumulation of legacy systems.

-%

of healthcare organizations are already using mobile to access EHR.

Source: HHS Hospital Resiliency Landscape Analysis

$-M

is the average breach cost for healthcare

Source: IBM Cost of a Data Breach Report 2024

Decrease in IT talent and need for cost-effective solutions

-%

of health IT leaders say their organizations are understaffed.

Source: HHS Hospital Resiliency Landscape Analysis

But with us, over 28,000 businesses are in safe hands

Improved ransomware detection by

-%

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Reduced device provisioning costs by

$-k

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Improved vulnerability remediation time by

-%

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Reduced mean time to patch from 90 days to

-Days

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Business drivers behind health IT and our solutions

EHR adoption and mobility

  • Modernize and provision staff and point of care endpoints with Windows 11 when onboarding EPIC
  • Implement secure EHR mobile access practices from NIST SP 1800-1
  • Customize Imprivata, Citrix and other client app distribution with scripts, so you can ensure interoperability with EPIC at scale
  • Secure BYOD for physicians and shared devices for shift workers
  • Enable Epic clients and healthcare app updates
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Mergers and acquisitions

  • Answer the capital committee with confidence during asset purchases with integrated ITAM and endpoint management, and DIY reports.
  • Cut down device provisioning time to 20 min and bring affiliates’ assets under the IT policy of the parent company.
  • Remotely wipe PHI when ending an affiliate's contract.
  • Secure mini PC in surgical rooms or embedded PCs in acquired BioMed networks.
  • Remotely view affiliates' assets, get physician consent, take remote, record and log sessions — with HIPAA-compliant remote control. Integrated with help desk of choice.
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Patient care and clinical workflows

  • Help in-patients view medical records with personalized iPads, set-up with EPIC MyChart Bedside.
  • Help clinical workstations securely access EHR without credentials. The devices can be logged on a secure, generic profile, and Citrix configured to accept the smart card authentication.
  • Enable nurses to perform barcode medication administration with Zebra Devices by pushing EPIC Rover and updating firmware.
  • Enable shift workers — speech therapy, housekeeping, and pharmacy — with easy device handover after shifts. Set-up kiosk devices in shared mode with department-specific profiles.
  • Avoid IT team burn-outs. Set-up RBAC for clinical informatics and radiology to remote troubleshoot EHRs or PACS respectively.
READ THE SOLUTION BRIEF

Ransomware and cybersecurity

  • Lockdown browsers, whitelist apps to reduce the attack surface.
  • Detect ransomware with 99.99% accurate patented analytics.
  • Recover data with patented anti-tampering protection.
  • Monitor web activity for litigative and forensic investigations.
  • Quit overwhelming IT with endless CVEs. Use smart data grouping and enrichment to turn insights into action. Leverage built-in remediation to bridge IT-SecOps gap.
  • Patch Windows, macOS, Linux, iOS, servers, and 850+ 3rd-party apps.
  • Encrypt home-care worker devices and track location at scale.
  • Prevent shadow IT and enable care providers with the right apps.
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CPGs and HHS initiatives

  • Meet the essential and enhanced goals of CPGs.
  • Be prepared for HISAA and meet the essential and enhanced goals of HHS CPGs.
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Empower every persona

Diagnostics and imaging

Diagnostics and imaging

Devices:
iPad
Embedded PCs
App:
MUSE NX
MagView
Ikonopedia
  • Set up role-based access on our platform for different teams to troubleshoot issues with their own services. For instance, when physicians have trouble with accessing EHRs or PACS, respective teams can remote into EHR or PACS systems.
  • Provide radiologists access to PACS applications like MUSE NX alongside Epic to interpret medical images. Our solution ensures these PACS apps talk to Epic using post-deployment scripts as part of app deployment. This enables radiologists to view images directly within Epic without switching between applications.
  • Bring visibility into diagnostic devices tied to modality that still run on Windows 7 or 8. We help them be patched against critical vulnerabilities, minimizing frequent device replacements and associated costs.
Know more >

Telehealth and remote patient monitoring

Telehealth and remote patient monitoring

Devices:
iPhone
iPad
Apps:
Epic MyChart Bedside
Zoom
Google Meet
  • Give telehealth practitioners the communication tools they need for consultation. Enable remote physicians with communication apps for video calls, video conferences, and Epic Haiku and Canto, without needing to be on the network.
  • Onboard wearables such as smartwatches and fitness trackers for patients to support remote patient monitoring. To keep these devices secure and available when collecting PHI, we enable IT teams to keep firmware up-to-date and troubleshoot any problems remotely.
  • Deploy configurations and policies for telehealth workers who are not connected to the domain or VPN, replacing GPO dependency.
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Nurses

Nurses

Devices:
iPhone
Shared devices
Barcode scanners
Laptops
Workstations
Apps:
Epic MyChart Bedside
Epic Rover
  • Make it easy for nurses to share iPads to access Epic Haiku, Canto, and Rover for patient assessments and developing care plans. We give them a personalized experience with a simple tap and login. When their shift is over, the device is automatically wiped clean and reset for the next shift.
  • Enable nurses to perform secure barcode medication administration (BCMA) with Zebra Devices. Nurses perform BCMA at the point of care using Epic Rover on Zebra devices. We facilitate this by capturing inventory of all Zebra devices and sharing the device ID to the EMR host so they can associate license for EPIC Rover. To stay HIPAA compliant while performing BCMA, use our solution to harden the device configurations and update them to the latest firmware. Leverage iPhones for real-time patient communication and optimize telecom costs. Replace traditional DECT devices with iPhones distributed with communication apps to keep nurses in touch with patients in isolation wards. Analyze usage patterns to optimize telecom charges. Adhere to state health department requirements for a traceable path to prove that nurses are carrying out home health visits. The ability to turn on locations in bulk and track them with MDM and Epic Rover strengthens our commitment to patient and staff safety.
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Inpatients

Inpatients

Devices:
iPhone
Shared devices
Barcode scanners
Laptops
Workstations
Apps:
Epic MyChart Bedside
  • Incoming patients use self-service kiosks to access the MyChart portal. We enable these terminals to be securely configured in kiosk mode and deploy the MyChart app for quick access.
  • Simplify patient check-in at the lobby with a shared mobile kiosk. These are ready for patient use with preconfigured, generic profiles, reducing wait times.
  • Personalize the inpatient experience. Deliver bedside iPads and tablets set up with Apple TV and personalized device configurations. These allow patients to view their medical records, control room temperatures, close blinds, and call a nurse.
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Physicians

Physicians

Devices:
iPhone
iPad
Workstations
AR/VR
Laptops
Apps:
Epic Rover
Epic Canto
Epic Haiku
3M M*Modal Fluency Direct
  • Keep clinical workstations automatically logged on a generic, secured profile so doctors can share and access EHRs throughout the day. Automate the life cycle, from onboarding the device to deploying software and updates to remote wiping.
  • Equip physicians' with iPads and iPhones with apps like Epic Canto and 3M M*Modal Fluency Direct to review patient charts and dictate notes on the go. We help deploy and manage these apps and keep them updated.
  • During emergencies, give physicians uninterrupted access to EHR systems and critical clinical apps. Our DEX capabilities leverage drag-and-drop workflow orchestrations to self-heal commonly recurring device issues.
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Senior living facilities

Senior living facilities

Devices:
iPad
Apps:
PointClickCare
Zoom
Google Meet
  • Keep residents connected with their families while ensuring they don't install unwanted apps on their devices. Our solution sets up shared devices in kiosk mode distributed with communication apps for easy access.
  • Restore access to residents that forget device passwords. When residents accidentally lock themselves out of the devices, our system swiftly resets them, ensuring device availability for all users.
  • Stop relying on paper-based charting for elderly care. With EHR adoption mandated by the HITECH Act, we secure charting on mobile devices through apps like Point Click Care.
  • Avoid the devastating cost of a data breach. We help harden shared devices through app and Wi-Fi restrictions and device encryption. If a device is lost, lock it and display the contact number to facilitate its return.
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Shift workers

Shift workers

Devices:
iPhone
iPad
Workstations
  • Enable multiple departments, like speech therapy, physical therapy, housekeeping, and pharmacy, with easy device handover after shifts. Set-up kiosk devices in shared mode with department-specific profiles.
  • In care settings involving users from multiple departments, set up general iPads in kiosk mode with multiple profiles. Based on which user signs in, the device becomes specific to their department.
  • From the moment the shift worker signs in, personalize the device for their role and identity. Once their shift is finished, wipe, reset, and ready the device for the next worker.
  • Once a shift worker signs in to the device, enable SSO so they are signed in to apps automatically. Integrate with IdP and enable SSO to avoid redundant typing of credentials for each application.
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Hospice and home care services 

Hospice and home care services 

Devices:
iPhone
iPad
  • Meet requirements from state health departments that there be a traceable path that proves a nurse's home health visits. Use our solution to turn on locations in mass and track them with MDM and Epic Rover, ensuring patient and staff safety.
  • Help hospital employees who have lost their devices to locate them efficiently. With RBAC, enable the home care department to manage their individual pools of devices so they can track a device's location and remotely wipe it if it's lost or stolen.
  • Secure home care laptops taken off site that hold offline copies of PHI. With our solution, comply with HIPAA by enabling the encryption of all endpoints with local data storage.
  • Leverage iPhones for real-time patient communication and optimize telecom costs. Analyze usage patterns to optimize telecom charges.
Know more >
SEE THE SOLUTION BRIEF

Manage every endpoint

Clinical workstations

Shared devices

Server infrastructure

Embedded PCs

Barcode-based medical scanners

 

AR/VR

Wearables

Mini PC

SEE THE SOLUTION BRIEF

Success stories

From 30 days to 20 minutes: How a Philadephia-based NPO cut device provisioning costs by $22k using Endpoint Central

-

Number of devices to deploy OS

-hrs

Average working hours per person

$-k

Average annual salary of an IT technician in the US

- DAYS

Minimum deadline

-%

Reduction in cost and time

Metrics Doing it manually Using Endpoint Central
Time to deploy OS to one machine 6 hours 20 minutes*
Time to deploy OS to 120 machines 720 hours 1.67 hours
Number of technicians needed to meet the deadline 3 1
Cost for technicians to deploy OS $21,600 $50
Read the case study

Why choose us?

-%

Savings per managed device compared to Microsoft Intune.

-%

savings to hire an entry-level admin to operate Endpoint Central instead of an SCCM-trained expert.

-x

lower implementation cost compared to Microsoft Endpoint Configuration Manager.

"Endpoint Central offsets the need for specialized skills. SCCM usually requires very knowledgeable, 5-plus-year-experienced engineers who understand application packaging and payload management. With the talent vacuum that we've seen, a solution like Endpoint Central has allowed us to manage all devices, without having to hire ManageEngine-specific talent. —Walfrin Batista, director of IT security, Bergen New Bridge Medical Center

Walfrin Batista,

Director of IT security, Bergen New Bridge Medical Center

Easy to use

User-Friendly design
Minimal training required
In-product chat support
Audit-ready and customizable reports
Modular, single agent solution
No external consultants needed

One platform for every endpoint workflow

Endpoint management

End-user experience management

Endpoint security

Intelligence

Endpoint Central

Extensibility

1,000+ telemetry collection points across
Windows
macOS
iOS
Android
Linux OS
Server
OT/IOT
End-user computing
Server I&O
Security & risk teams
GRC

If you're a healthcare enterprise, learn what we can do for you.

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Learn and explore

If it's too early in your purchase process to speak with our product specialist, we recommend that you visit our content hub. You can find thought leadership content on how to get the buy-in from top management, similar case studies, and demo videos on use cases that are relevant to you.

TAKE ME TO THE CONTENT HUB TEST OUT YOUR USE CASES VIEW EDITIONS VIEW PRICING
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