Knowledge Base
Event ID 1002 occurs due to an application hang. While non-responsive applications are quite routine, an application that keeps hanging repeatedly can result in a dip in business productivity and must be checked. For example, a DHCP error can prevent users from connecting to the internet.
A hanging application usually fixes itself upon restart. The information in the log data gives you details on the faulting program and you can to look at Action Center for further information on it.
Using EventLog Analyzer, track hanging applications with predefined audit reports and configure an alert profile to identify applications that hang repeatedly. Our solution parses log data and neatly presents the information that you need for troubleshooting in the form of intuitive reports.