How to restore Exchange Reporter Plus Database?

Backup/restore of database is applicable to same build number of Exchange Reporter Plus. You can get the current build number under the "License" link.

  • *Take a copy of Patch Folder present in <installation dir>\Exchange Reporter Plus folder (*Applicable only if the Exchange Reporter Plus in old server is a migrated one(Service Pack applied)).
  • Download and install the same build number of Exchange Reporter Plus on a new server machine.

    https://www.manageengine.com/products/exchange-reports/download.html

  • Stop Exchange Reporter Plus (Click on Start → All Programs → Exchange Reporter Plus → Stop Exchange Reporter Plus) on the new server machine and copy and paste the compressed file format (database) under the <installation dir.>\bin (eg: C:\ManageEngine\Exchange Reporter Plus\bin).
  • Paste the Patch Folder under the <installation dir\Exchange Reporter Plus> (as mentioned in step 3) (*Applicable only if the Exchange Reporter Plus in old server is a migrated one(Service Pack applied)).
  • Open the command prompt (Run as administrator) → Navigate to <installation dir.>\Exchange Reporter Plus\bin → Run the batch file "restoreDB.bat" from command prompt with the compressed file format (eg: restoreDB.bat 101217-1054.zip) to restore the database in new server machine.

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