NetFlow Analyzer Distributed Edition communication error due to corrupt communication key

    In NetFlow Analyzer Enterprise Edition, the communication between the central server and collector server will be executed using a secure communication key.If the secure communication key gets corrupted, the communication between central server and collector server will be lost. This secure communication key corruption status can be identified from the status displayed in the Central server and collector server GUI.

    In case of the communication key corruption, follow the below steps to resolve the issue:

    1. In Central server GUI, navigate to Settings > Collector Details and copy Collector Installation Key.
      2. ManageEngine NetFlow Analyzer
    2. In Collector server GUI, navigate to Settings > Central server details.
      3. ManageEngine NetFlow Analyzer
    3. If the communication key is corrupted, an input tab to enter the collector installation key will appear in the Central server detail page.
    4. Enter the copied Collector Installation Key and click Save.
    5. Restart the Collector server.

    Now, the communication between the central server and collector server will be established.