Configuring Alerts in Network Monitor


    Configuring Alerts

    Alerts are generated in the Ping in the following cases:

    • When the response time exceeds a defined limit (Warning Alert)
    • When a device do not respond to a ping (Critical Alert).
    • When the device becomes normal (Healthy Alert).

    Configuring Email Alerts

    Ping can be configured to notify these alerts through email. Given below are the steps to configure:

    1. Click the Settings -> OpUtils -> Network Monitor.

    2. Select the Alert Rule tab.

    3. Select the device for which you wish to configure alerts. To configure alerts for all the devices, select All from the list.

    4. Specify the Alert Criteria. Alerts will be generated by the Ping based on the defined criteria.

    5. To be notified by email, select the Enable Email Alert check box and specify the recipient email addresses as comma separated. You can have different email recipients for different devices.

    6. Click Save.

    Modifying Email Templates

    The Ping allows you to modify the email contents that are sent on occurrence of an alert. You can choose to modify both the mail subject and the message to suit your need. To modify the email templates, follow the steps below:

    1. Click the Settings -> OpUtils -> Network Monitor.

    2. Select the Email Template tab.

    3. Select the Alert severity.

    4. Modify the Alert Subject and Contents as required. You can choose the message and subject variables to be include in the subject/message, which will be replaced with the appropriate value while sending the email.

    5. To modify the templates for other severity levels, follow the same procedure.

    6. Click Save to save the changes.

    Note: The Email templates applies commonly to all devices added in the Ping and are not device-specific.

    Alert Cleanup Policy

    1. Click the Settings -> OpUtils -> Network Monitor.

    2. Select the Alert Cleanup tab

    3. Specify the maximum number of Alerts to be stored in the database, the default being 2000.

    4. Specify whether to save the deleted alerts in a csv file.

    5. Click Save.

    Note: The alert cleanup policy apply globally to all the devices added in the Ping.