Reset and unlock

In this section, you can:

• Unlock locked-out accounts when the password reset process is complete.
• Force users to change their passwords at the next logon (upon password change).
• Send auto-generated passwords to users via SMS or email after successful identity verification.

Note: The passwords are generated according to the custom password policy configured in ADSelfService Plus.

• Enable users to select an email address or mobile number to which they would like to receive their verification codes during identity verification. With this option enabled, a Select Email ID/Mobile No message will appear in the email/mobile drop-down list when the user attempts a password self-service operation.
• Partially hide the users' email addresses or mobile numbers on the Verification Code page (during identity verification).
• Prevent users from performing copy-and-paste actions in the password field.
• Enable users to reset their passwords without having to repeat the identity verification process.

Example: Say during self-password reset, a user enters a password that does not comply with the domain password policy. With this option, the user can reset their password without having to verify their identity again.






• Leverage the password strength analyzer when users reset or change their password.
• Allow domain display names to be shown adjacent to the username in the end-user pages.
• Enforce the AD history rule to prevent users from reusing their passwords during password resets.

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