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How to reset ADSelfService Plus' default admin password

You might need to reset the password to ADSelfService Plus' default admin account if:

You have forgotten the password.
You are unable to verify your identity with MFA and do not have backup codes for the account.

In either case, you will need to manually reset the password of the admin account. To do so:

Open the Command Prompt in elevated mode and navigate to the ADSelfService Plus installation directory. The default location is C:\Program Files\ManageEngine\ADSelfService Plus\bin.
Execute the resetADSSPpassword.bat file.
You will be asked if you want to disenroll MFA for the default admin account. Enter Y.
This will reset the login credentials to the default settings (Username: admin, Password: admin).
You can also reset the password to a specific value using the resetADSSPpassword.bat file. To do so, open the Command Prompt in elevated mode, navigate to the \bin folder of the ADSelfService Plus installation directory and execute the resetADSSPpassword.bat file with the password as an argument.
It should be in this format:

<Installation_Directory>\bin\resetADSSPpassword.bat <new_password>

Example: In the following screenshot, the password is being changed to TestAdmin@@333.
Now, log into ADSelfService Plus with the changed admin credentials and enroll for the required MFA factors.

Note: It is highly recommended to generate backup codes for the default admin account upon enrollment.

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Highlights

Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more.

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-Update & Corporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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