By integrating ServiceDesk Plus and ADSelfService Plus, you can:
Here are the step-by-step instructions to integrate ServiceDesk Plus with ADSelfService Plus.
Sample API Key
Request creation
To learn more about the different attributes that can be used in the request:
Your help desk technicians can now track users' self-service operations through ServiceDesk Plus with the automatically created tickets in the Requests tab.
Automatically created tickets
Furthermore, users can now instantly access the ServiceDesk Plus portal from ADSelfService Plus by clicking the Helpdesk tab.
ADSelfService Plus’ end-user portal after integrating it with ServiceDesk Plus
Get the most of ADSelfService Plus by checking out more tips and tricks here.
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Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.
Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!
Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.
Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more.
Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.
Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.