Up to 30% of IT help desk requests are related to password reset and account unlock management according to Gartner. Due to improper password management, IT admins are forced to spend a substantial amount of time resetting passwords and unlocking accounts rather than focusing on more pressing issues. Wouldn't it be great if users could manage their own password-related issues?
ADSelfService Plus is an identity security solution with self-service password management, MFA, and SSO capabilities that lets end users securely reset their AD domain passwords, unlock their accounts, and update their personal information in AD from a secure web portal without any help desk intervention.
Let end users reset their own AD domain passwords from a secure web portal, their login screens, or their mobile device. Free your IT help desk from dealing with password-related tickets, and increase your employees' productivity by letting them solve their own password problems. Learn more about self-service password reset
Most organizations resort to complex password policies and force their users to reset their passwords frequently to ensure a secure AD environment. Consequently, users forget their passwords and get locked out of their own systems. With ADSelfService Plus' self-unlock account feature, users can unlock their AD accounts by proving their identity through the enforced authentication methods. Learn more about self-service account unlock
Secure self-service password reset and account unlock with advanced authentication techniques like biometrics, Google Authenticator, YubiKey Authenticator, and more. Learn more about MFA
Streamline access to enterprise applications with SSO. Enable access to all SAML-enabled applications and custom applications from a single location, eliminating the need for different sets of usernames and passwords. Learn more about SSO
Allow users to maintain a single password across multiple platforms for easy management and alleviate password fatigue. This feature synchronizes password resets across a range of SaaS and on-premises applications in real time, making ADSelfService Plus the self-service identity management solution you need. Learn more about Password sychronization
Using ADSelfService Plus' conditional access feature, self-service password management can be enabled or disabled based on factors like IP address, device type, time of access, and geolocation. The feature can also be used to enforce or relax MFA requirements to secure password reset and account unlock based on these factors. Learn more about conditional access.
ADSelfService Plus can update local cached credentials stored in users’ machines during self-service password reset, so that remote users can access their machines even if they forget their passwords. Learn more about cached credentials update.
Users and admins can receive real-time mobile, SMS, and push notifications upon successful password resets and account unlocks. Lean more about notifications.
ADSelfService Plus' native reporting features automatically store information on every single self-service action performed. Detailed information including the username, time of the action, device used to perform the action, and whether the action was successful or not are stored. Learn more about audit reports.
Users can access ADSelfService Plus from:
Learn more about other self-service password management features.
ADSelfService Plus employs MFA so that users can perform self-service actions like self-service password reset or account unlock only after proving their identities. This ensures an extra layer of security and reduces the security threats associated with self-service.
View the decrease in costs associated with calls related to password reset and account lockout. Calculate how an ADSelfService Plus subscription can improve ROI here.
Make password-related help desk calls a thing of the past by choosing the leading self-service password management solution in the industry.
With the Password Policy Enforcer, ensure the passwords in your organization are equipped to fight modern password threats such as dictionary attacks, brute-force attacks, or password spraying.
This self-service password manager also enhances security by ensuring that users can reset their passwords or unlock their accounts only when they have enrolled with the product. You can ensure 100% enrollment for the password self-service management tool with various enrollment options.
Some other benefits of ADSelfService Plus - Self Service Reset Password Management
Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.
Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!
Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.
Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more.
Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.
Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.