From optimizing costs to faster ROI, discover why this cloud-based PSA and ITSM platform is the way to go!
Move away from traditional on-premises setups to a constantly updated and secure SaaS framework.
Make managing clients and delivering services a breeze with a one-stop platform for smooth MSP operations.
Our global datacenters comply with industry and regional regulations, providing 24/7 security and regular backups on multiple servers.
Maximize your ROI with rapid deployment and minimal upfront costs. Enjoy a hassle-free, budget-friendly implementation.
Take advantage of the multi-tenant architecture to customize customer-specific automations, SLAs, knowledge bases, assets, reports, and more.
Incorporate ITSM best practices into various departments of customer organizations, such as HR, facilities, and payroll management.
Lean on advanced ML models to assist your technicians in delivering managed services.
Create a set of standard operating procedures and streamline operations by building automated, visual workflows using user-friendly, no-code workflow builders.
Build a central service management hub with ServiceDesk Plus MSP by integrating with other IT and business solutions like remote monitoring and management, network and applications management, and collaboration tools.
ServiceDesk Plus MSP offers various editions for MSP businesses of all maturity levels.
ServiceDesk Plus MSP helps in maintaining GDPR compliance and staying up-to-date with privacy regulations.
ServiceDesk Plus MSP offers on-premises, public cloud, and SaaS deployment options.
ServiceDesk Plus MSP named Service Desk Solution of the Year in the Technology Reseller Awards 2023.
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Zoho Corporation is certified with ISO 27001 (Information Security Management System), ISO 27017 (Security Controls for Cloud Services), and ISO 27018 (Protection of Personally Identifiable Information) and compliant with SOC 2 Type II (Security, Confidentiality, Processing Integrity, Availability and Privacy).
The data of our SaaS applications' users resides in our data centers, which are also compliant with SOC 1 Type II and SOC 2 Type II as well as certified with ISO 27001 (Information Security Management System) and ISO 22301 (Business Continuity Management System).
The cloud version of ServiceDesk Plus MSP is HIPAA compliant as a Business Associate. Zoho, the parent company of ManageEngine, serves the clients who are in compliance with Health Insurance Portability and Accountability Act (HIPAA). The responsibility of Zoho is ‘Business Associate’ as defined in the HIPAA.
