Deluge Use Cases
Create Users in ADManager Plus
Description: In many organizations, the employee onboarding process requires the Hiring Manager to send the employee details to the IT team, who will add the employee to the organization's Active Directory. This time-consuming, human error-prone process can be automated through a single Deluge script. Each time an onboarding request is created in ServiceDesk Plus, you can invoke the Deluge script to add the employee to Active Directory using ADManager Plus API.
Enable/Disable Users in ADManager Plus
Description: Automate the activation and deactivation of user accounts in your organization's Active Directory (AD) using a single Deluge script. Each time a request is created using a specific template, you can invoke the Deluge script to enable or disable specific user accounts in AD using ADManager Plus API.
Unlock Users in ADManager Plus
Description: Automatically unlock user accounts in ADManager Plus when a ticket is raised in ServiceDesk Plus for the same. All you have to do is, invoke a Deluge script to unlock the user using ADManager Plus API.
Password Reset for a user account in ADManager Plus
Description: Automate user's password reset in ADManager Plus when a ticket is raised in ServiceDesk Plus for the same. All you have to do is, invoke a Deluge script to reset the user's password using ADManager Plus API.
Modify User Attributes in ADManager Plus
Description: Automate the update of a user's attributes in ADManager Plus when a ticket is raised in ServiceDesk Plus for the same. All you have to do it, invoke a Deluge script to update the user attributes using ADManager Plus API.
Add/Remove users from Groups in ADManager Plus
Description: Automate user addition or removal from a group in ADManager Plus when a ticket is raised in ServiceDesk Plus for the same. All you have to do it, invoke a Deluge script to add or remove user from a group using ADManager Plus API.
Delete a User from ADManager Plus
Description: When an employee resigns, the HR department will send the information across to the IT department, who will remove the user from the organization's Active Directory. This multi-step process can be automated through a single Deluge script using ADManager Plus API.