In this episode, we'll check out all the new features and key enhancements released in ServiceDesk Plus Cloud in the last six months. Learn how features like Asset Life Cycle, report widgets, and space management can help you enhance your IT service delivery.
Here are a few key takeaways from this episode:
- Visually designing the entire asset life cycle
- Optimizing campus utilization and efficiently managing occupancy
- Scheduling conflict-free changes
- Creating custom widgets for reports
- Moving requests between instances
- Enhancements in ServiceDesk Plus Cloud
Meet the presenter
Vidhya has authored several UEM best practice blogs and technical articles, driven SEO campaigns, and hosted webinars for the patch management side of ManageEngine's UEM platform. Coupled with her diversified experience of creative writing and marketing in Australia for two years, Vidhya is now back in IT management as a marketing analyst. Currently, she provides content for ITSM-related topics and delivers customer education programs for ServiceDesk Plus customers. In her free time, you can catch her reading mystery-thriller novels and binge-watching TV sitcoms.