About ADSelfService Plus

Installing & configuring ADSelfService Plus

• System requirements
• Free ports for ADSelfService Plus to use
• Installing ADSelfService Plus
• Starting as a Windows service
• Domain Settings
• Permissions required for each self-service action

Enabling self-service features for end users through self-service policy configuration

• OU/group-based configuration of self-service features
• Self-service policy advanced settings

Securing password reset and account unlock processes through multi-factor authentication

• Duo Security
• RSA SecurID
• RADIUS Authentication
• Google Authentication
• Email and SMS-based verification codes
• Security questions and answers

Enrolling users for self-service password reset and account unlock

• Automatically enrolling users by importing enrollment data from a CSV file or from an in-house HR system or database
• Sending enrollment reminders via email and push notifications
• Forcing users to enroll using logon script

Password reset and account unlock from Windows/Mac logon screen

• Installing the logon client software
• Customizing the logon client software
• Automating installation and customization of logon client software on newly added computers
• Let remote users reset cached credentials over VPN

Password expiration notification

• Send password and account expiration notifications via email, SMS, or push notification
• Increase notification frequency as the expiration date nears
• Send notification summary reports to administrators and managers

Granular password policies for different users in the same AD domain

• Use self-service policies to enforce OU and group-based password policies
• Customizing the password policy rules
• Customizing the password policy messages displayed to end users

Automatically sync passwords between Active Directory, and other IT systems and cloud applications

• Cloud apps: Office 365 / Azure AD, G Suite, Salesforce, Zoho, Zendesk, MS Dynamics CRM
• On-premises servers: IBM i Series, HP UX, Oracle Database, Oracle E-Business Suite, AD LDS, OpenLDAP

Password sync agent configuration for real-time password sync and password change notifications

Mobile Apps

• Accessing self-service features from mobile app
• Customizing the features available to end users in mobile app
• Configuring mobile app with ADSelfService Plus server settings
• Automatically deploy mobile apps to end users' devices from ADSelfService Plus

Self-directory update, employee search and mail group subscription configuration

• Choose the attributes that users can update and make them mandatory or read-only
• Choose the attributes to store photos
• Set up modification rules to auto populate attribute values based on other attributes
• Choose search criteria and the information that will be displayed as search result
• Enable organization chart and configure advanced search settings
• Embed employee search box in any website of your choice
• Allow users to subscribe to or unsubscribe from mail groups of their choice

Active Directory-based single sign-on (SSO) for cloud applications

Logon Settings and customization

• Restricting access to the admin portal of ADSelfService Plus
• Enable NTLMv2 SSO for logging into ADSelfService Plus
• Using any unique AD attribute for login
• Set up two-factor authentication for end users logging into ADSelfService Plus
• Rebranding and personalizing ADSelfService Plus

License management

• Restricting inactive, disabled, account expired and other users to free up license
• Setting up schedulers to automatically restrict or unrestrict users

Reports

• Track locked out users, soon-to-expire password users, and password expired users
• Track enrollment status of users, licensed users, security questions details and devices registered for push notifications
• Track all activities by end users, technicians, and also notification delivery status
• Customize, export, and schedule reports

Miscellaneous

• Defining users as technicians and delegating ADSelfService Plus administration to them
• Synchronize with AD at scheduled intervals to update object details
• Set up site-based DC for updating self-service operations on select DCs
• Accessing ADSelfService Plus from OWA, SharePoint, and Citrix Web Interface
• Integration with ADManager Plus, ServiceDesk Plus, and AD360

Maintenance

• Update process - applying service packs
• Automatic backup and restoration of built-in database
• Migrating the built-in database from PostgreSQL to MS SQL or MySQL
• SSL implementation
• License expiration notifications and usage details
• Support process

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