Year in review
This year has been
truly out of this world
From product launches to new interactions with awesome customers, we've enjoyed every minute of 2017.
Our commitment is to bring you the best possible IT management tools that will help you adapt to the changing role of IT in the era of digital transformation.
Looking back at 2017, here is how we worked towards that goal (and other moments that had us over the moon).
Helping
customers
worldwide
6
Continents
190
Countries
180,000
Customers
20+ Industries served
We received a lot of awards and recognition for our products and services.
Our efforts
paid off,
thanks to you
Your favorite products,
more stellar than ever
ServiceDesk Plus
Swift ticket resolutions, WebRemote, tighter incident approval and more.
Learn moreServiceDesk Plus (Cloud)
Enterprise service management: Create and deploy multiple service desk instances for all departments.
Learn moreServiceDesk Plus MSP
Stay on top of account management and invoicing with Zoho CRM, Zoho Books, and Zoho Invoice integrations.
Learn more
OpManager
Version 12.3: Includes 39,070 device templates and support for Exchange 2016 and HyperV 2016 servers.
Learn moreDeep packet inspection monitoring: Gain visibility into network and application latencies.
Learn moreApplications Manager
Monitor Office 365 performance, including Exchange Online, SharePoint Online, and Skype for Business.
Learn moreMonitor Apache Spark in large-scale distributed computing environments.
Learn moreMonitor the performance of your Azure Storage account to improve storage resource utilization.
Learn moreSite24x7
Discuss IT incidents and root cause analysis details in your preferred Microsoft Teams channel.
Learn moreMinimize failures by automatically executing custom scripts when performance degradation occurs.
Learn moreGet complete visibility into the health and performance of your network and SNMP devices.
Learn moreNetFlow Analyzer
Deep packet inspection: Identify whether a delay is on the network or application side.
Learn moreFirewall Analyzer
Firewall Analyzer is now a technology partner with Palo Alto Networks and WatchGuard Technologies.
Learn moreNetwork Configuration Manager
Version 12.3 provides an enhanced UI for efficient network configuration management.
Learn more
ADAudit Plus
Azure Active Directory auditing.
Learn moreLocal Administrator Password Solution (LAPS) and ADLDS auditing.
Learn moreADManager Plus
New integrations with ServiceNow, ServiceDesk Plus, Oracle and MS SQL, SIEM applications, and REST APIs.
Learn moreGPO management: Create, edit, and delete GPOs.
Learn moreADSelfService Plus
Extended single sign-on support for over 80 cloud apps.
Learn moreGranular Password Policy Enforcer for on-premises Active Directory and cloud applications.
Learn moreDuo Security, RSA SecurID, and RADIUS-based authentication supported.
Learn moreExchange Reporter Plus
Exchange Online reporting and auditing.
Learn moreRecoveryManager Plus
VMware virtual machine & Hyper-V backup and restoration.
Learn moreSharePoint Manager Plus
SharePoint migration tool: Migrate on-premises SharePoint to the online version.
Learn more
Endpoint Central
Enhanced Linux system management
Learn moreAdvanced troubleshooting mechanisms with voice and video chat.
Learn moreIntegrated with Zendesk, the help desk solution.
Learn moreMobile Device Manager Plus
Remotely share documents with mobile content management.
Learn moreRemote troubleshooting for mobile devices.
Learn moreExtended device support to Windows 10 laptops, desktops and Surface Pro devices.
Learn more
EventLog Analyzer
Correlation engine supports multiple log formats: Enables correlation between Windows and Unix systems.
Learn moreOut-of-the-box support for Juniper, Palo Alto Networks, SonicWall, WatchGuard and Fortinet device logs.
Learn moreFileAudit Plus
Real-time Windows file server auditing, analysis, and alerts.
Learn moreAlarmsOne
Noise reduction, escalation policies, and multi-criteria-based alerting make IT alert management easy.
Learn moreNew licensing model and plans, built for every business's IT alert management needs.
Learn moreBuilt-in integration with over 50 apps: Helps IT Ops teams manage all IT alerts in one console.
Learn moreKey Manager Plus
End-to-end certificate life cycle management with Let's Encrypt.
Learn moreSSL configuration vulnerability detection and remediation.
Learn morePassword Manager Pro
New UI delivers a better user experience.
Learn moreKey Manager Plus integration helps combat increasing identity theft and privilege misuse.
Learn morePatch Connect Plus
Offers two editions: One for SCCM, one for SCUP.
Learn more
Analytics Plus
Live connection to data on Amazon Redshift. Support for data import from Google Cloud SQL.
Learn moreSupport for analytics on ServiceDesk Plus change management.
Learn more
We never missed an
opportunity to
meet you
- bullet
114
Webinars
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82
Seminars
- bullet
46
User Conferences and Workshops
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39
Industry Events
Popular
Blog Posts
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Windows 10 cumulative updates: Everything you need to know
View more -
Introducing our rapid-start enterprise service desk
View more -
Microsoft password policies: GPO-based vs. fine-grained policies
View more -
Kiosk mode for mobile devices: serve one purpose, perfectly
View more -
6 reasons enterprises need to implement a USB security management system
View more -
More of our popular blog posts from 2017
Most Popular
Campaigns
Our partners have been
instrumental in helping
us reach you
