Alarm Actions

AlarmsOne » Features » Alarm Actions

Act on your alerts.

Open, acknowledge, close, and delete alerts as needed.

Act on your alerts

Respond to alerts promptly.

Update the status of an alert to let other users know it has been taken care of, or manually change an alert's severity to update its priority level. Filter alerts based on their status to see how many issues have been fixed and how many more need to be addressed. You can also search for alerts to make sure they don't fall through the cracks.

Share alerts.

If an alert needs special attention, you can share it with your Slack team to discuss and resolve it. You can also create a support ticket in your help desk tool, or submit the alert as a bug in your project management tool.

Collaborate on demand.

Notify an IT expert when you need a hand with a troublesome issue. Attach comments to alerts to explain the issue and send notifications through any or all alert channels. Help really is just a click away.

Acknowledge via phone.

You don't need to log in to your account to acknowledge an alert. All you need to do is press "2" when AlarmsOne notifies you through a phone call.

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