Features built to enhance your MSP operations

Manage client environments with tools designed for you.

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Endpoint_Central_MSP_Features

360-degree patch management

Automate the patching and update process to keep your clients' systems, applications, and mobile devices secure, stable, and compliant.

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Automated patch deployment

Streamline the entire patching process from scanning and detection to deployment. Set it and forget it.

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Test and approve patches

Ensure stability and compatibility by testing patches on a dedicated testbed before rolling them out to client environments.

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Client-centric deployment policies

Customize deployment schedules to meet your clients' needs, including pre- and post-deployment checks, flexible installation times, and optional post-installation reboots.

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Third-party patch management

Deploy patches for third-party desktop applications and automatically update mobile applications, keeping your clients' systems secure without manual intervention.

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Selective patch deployment

Decline or postpone patches that may be problematic or less critical, ensuring that only essential updates are applied.

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Secure remote access

Remotely manage and troubleshoot your clients' systems with ease. Enable multi-user collaboration between you, your clients' technicians, and end users for efficient problem resolution.

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Remote control

Connect to clients' devices from anywhere and perform operations using intuitive widgets for a streamlined experience

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Session recording for compliance

Keep a secure record of every remote session for auditing, transparency, and quality assurance.

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System maintenance tools

Remotely conduct disk cleanups, defragmentation, and other maintenance tasks to keep your clients' systems running smoothly.

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Direct client announcements

Instantly broadcast important messages tailored to specific users or devices and prioritized by urgency.

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Multichannel client interaction

Engage with clients via text, calls, or video during remote sessions to provide comprehensive and responsive support.

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Intelligent alerting and monitoring

Gain complete visibility and control over your clients' IT environments with real-time notifications and detailed asset tracking.

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Real-time asset monitoring

Continuously discover, track, and report on client software and hardware assets, categorized by OS, manufacturer, age, and device type.

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Proactive license compliance

Ensure your clients stay compliant by tracking software licenses with alerts for expirations, over-usage, and under-utilization.

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Warranty management

Manage your clients' hardware and software warranties efficiently with alerts for soon-to-expire or expired warranties to avoid service disruptions.

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Certificate management

Simplify the management of trust and user-signed certificates across your clients’ environments, ensuring security and compliance.

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USB device control

Safeguard your clients’ data by monitoring and controlling USB and peripheral device usage to prevent unauthorized access and transfers.

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Advanced application management

Deploy and monitor applications across your clients’ networks, including user-based, device-based, and mobile applications..

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Template-based deployment

Deploy and manage applications across multiple clients effortlessly with predefined templates, including built-in install and uninstall switches, to simplify operations.

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Centralized software repository

With a central repository for application packages, such as network share or HTTP locations, ensure easy access, retrieval, and backup for all client environments.

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Optimized software metering

Monitor and analyze application usage to reduce costs by identifying and eliminating unnecessary renewals and upgrades across your clients' systems.

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Client self-service portal

Empower clients with a self-service portal where they can install applications and patches independently, decreasing the need for direct support and increasing efficiency.

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Customizable application catalog

Create and maintain a catalog of approved applications for clients, making it easy for them to discover and install the tools they need.

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Insightful reporting and analytics

Leverage advanced reporting and analytics to ensure compliance, optimize performance, and provide detailed insights for your clients.

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Audit-ready reporting templates

Utilize prebuilt, audit-ready templates to streamline compliance with various regulatory requirements, making it easier to generate accurate and complete reports.

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Comprehensive compliance standards

Ensure adherence to key standards such as HIPAA, the GDPR, the CIS Controls, ISO/IEC 27001, and the PCI DSS with dedicated features that support regulatory compliance across client environments.

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Customizable client reports

Create and configure detailed reports based on specific client needs, including performance metrics, security status, and usage analysis.

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Real-time analytics dashboards

Access real-time dashboards that provide actionable insights into your clients' systems, helping you make data-driven decisions and quickly address potential issues.

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Automated report scheduling

Set up automated schedules to generate and deliver reports regularly, ensuring that compliance and performance data is always up to date and readily available.

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Powerful configuration and script deployment

Centralize configurations and script deployment to enhance efficiency across client environments.

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System configurations

Apply standard configurations to user and computer systems using predefined settings, ensuring consistency and efficiency across all client environments.

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Dynamic profile management

Create, publish, and manage device profiles and group settings to deploy configurations tailored to specific client needs, simplifying administration.

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Centralized script repository

Utilize a central repository to store and deploy custom or prebuilt script templates for executing unique tasks, enhancing operational flexibility and efficiency.

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Profile-based configuration

Apply configurations based on device profiles or user groups, ensuring targeted and effective management of client environments.

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Custom script creation and deployment

Develop and deploy custom scripts to address specific client requirements or automate complex tasks, improving service delivery and operational efficiency.

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Comprehensive MDM

With multiple enrollment methods, manage and secure your clients' MDM and BYOD devices, bringing unified endpoint management under a single dashboard.

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Efficient device enrollment

Onboard clients' mobile devices through various enrollment methods, such as manual setup, bulk import, or automated enrollment via QR codes or email invitations.

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Advanced security

Enforce security measures, such as remote wipe, lock, and encryption, to safeguard client data and utilize geofencing to restrict device usage to specified locations.

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Automated mobile application distribution

Seamlessly distribute, install, and update applications across client devices, ensuring all devices have the latest software without manual intervention.

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Kiosk mode management

Configure and manage kiosk devices for your clients with detailed device settings, lockdown options, and control functions, and receive critical alerts and location updates to maintain optimal security and performance.

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Centralized content management

Distribute content for your clients in various file formats, automate updates, enforce access controls, and protect against data breaches—all while managing content in BYOD environments and securing downloads.

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Flexible billing and invoicing

Customize billing models, automate bill generation, and send reminders to clients to streamline the invoicing process.

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Custom billing plans

Create billing plans where costs are calculated based on the number of managed devices. Easily set and adjust per-device rates to match your clients' requirements.

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Automated bill calculation

Ensure accuracy and reduce administrative workload with automated billing that's easy to set up.

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Client-specific billing

Associate billing plans with different clients, managing unique billing requirements and preferences for each account.

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Multilingual and multi-currency support

Generate and manage invoices in multiple languages and currencies to accommodate international clients and streamline global operations.

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Automated billing notifications

Send detailed bill summaries directly to clients via email, providing them with clear and timely information about their charges and payment status.

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Expand your ecosystem

Elevate your service capabilities with our diverse integration options. Access a wide range of tools to enhance your functionality, improve client interactions, and drive business success. Explore top integrations, understand their benefits, and seamlessly incorporate them into your tech stack.

Take the next step. Get started with a product walkthrough.

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