Custom TOTP Authenticator

Using this method, admins can configure any TOTP authenticator for identity verification.

Steps to configure a Custom TOTP Authenticator

  1. Navigate to the Application tab and go to Multi-factor Authentication > Authenticators Setup..
  2. Select Custom TOTP Authenticator.
  3. Enter the name of the authenticator to be displayed for the user during enrollment, identity verification, and reports in the Authenticator Name field.
  4. Click the OTP validity (in min) drop-down menu to specify the expiration time for the TOTP generated by your custom authenticator app.
  5. Click the Length of the Code drop-down to specify the length of the TOTP supported by your custom authenticator app.
  6. In the Hashing Algorithm drop-down, choose SHA1, SHA256, or SHA512 as the hashing algorithm, depending on the algorithm supported by your custom TOTP authenticator.
  7. Click Browse to include the logo for your custom authenticator if needed. GIF, JPG, JPEG, PNG, and SVG are the image formats supported.
  8. Enter the desired Variance number and Issuer name in the respective fields and click Save.

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