To ensure secure communication (HTTPS) between the managed devices and the MDM server, an SSL certificate is imported along with an encrypted key file. The Certificate Authority (CA) encrypts key files to ensure security. If an encrypted key file is uploaded, an error message Certificate upload failed. Reason- encrypted key file uploaded. Decrypt the file and try again is displayed.
Follow the given steps to resolve the issue.
The file is successfuly decrypted. Now upload the certificate again, using the decrypted key file.