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NHS's cybersecurity strategy on the advent of the COVID-19 pandemic

About East Coast Community Healthcare

The East Coast Community Healthcare CIC (ECCH) is a staff-owned social enterprise, providing community-based NHS and social care in Norfolk & Suffolk. The National Health Service is the publicly funded healthcare system in England, and one of the four National Health Service systems in the United Kingdom. It is also the second largest single-payer healthcare system in the world. The staff strength of ECCH is as high as 700 and comprises 6 sites.

Business challenges

Andrew Webster, a third line IT support Engineer, has seen an increase in the number of remote employees due to the COVID-19 nationwide lockdown. The single AD domain structure's data security risk is at an all time high, with sensitive medical files being accessed by remote workers from different locations. Some of the main challenges they faced were difficulties to monitor their AD, keep track of account usage, account lockouts and audit file servers containing sensitive data. With an influx in patients during this COVID-19 pandemic, the cyber space of East Coast Community Healthcare could not risk a data loss or downtime in network.

Company

East Coast Community Healthcare

Industry

Healthcare

Location

United Kingdom

UK

How ADAudit Plus helped secure sensitive medical data of NHS

Auditing the file servers containing sensitive files with medical data was their top priority. ADAudit Plus' comprehensive auditing capabilities helped them track all file accesses, modifications, and deletions. All file and folder movements captured accurately by ADAudit Plus helped them track files that went missing and investigate unwarranted and accidental deletions. Other capabilities of ADAudit Plus' file auditing include monitoring permission changes, file integrity monitoring, folder owner changes, failed attempts to access or modify files and more.

"Fairly easy to use and very intuitive, ADAudit Plus is very good for managing and tracking resources." - Andrew Webster, IT support Engineer

Andrew tells us that ECCH has been using other ManageEngine products which has helped them manage, track and secure their network resources. This prompted them to choose ADAudit Plus for their security and auditing needs. Calling it easy and intuitive to use, he's glad he chose ADAudit Plus to be part of their cybersecurity solutions suite. He also stated that the support team of ADAudit Plus is very knowledgeable and thanks them for getting their setup working exactly as needed. He appreciates them for providing a beneficial and informative session on the capabilities of ADAudit Plus.

About ADAudit Plus

ManageEngine ADAudit Plus is an IT security and compliance solution. With over 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insight on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit manageengine.com/active-directory-audit.

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