You get an error message "Wifi Profile Failed!" during the creation of Wifi Profile.
You might get this error message when the certificate sent along with the Wifi payload fails to install.
The device needs a passcode policy in order for the Wifi certificate to be installed. You need to verify if a passcode policy is set on the device, if not, create a Passcode Profile and distribute it to the device. You may then create the Wifi Profile again by choosing the appropriate certificate.
Applies to: Creating Wifi Profile, Manage Mobile Device, Wifi Profile Failed
Keywords: Android Wifi Profile, Wifi Payload Failed, Mobile Device Management.
Unable to resolve this issue? |
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.
|
Other KB articles | 24/5 Support |
---|---|
Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays. Tel : +1-888-720-9500 Speak to us |