When you add a user in Endpoint Central and make them authenticated via Active Directory, you get an error as "The user can be authenticated only through the machines: XXX"
To be able to authenticate a user via Windows Active Directory, the user should have access to logon to the Domain from the computer where Endpoint Central Server is installed.
Windows Active Directory provides the flexibility for the administrators in restricting the users logon computers and logon times. If a user has been restricted to logon to the domain only from specific computers, you will get this error.
You should make this user login to the Domain from the computer where Endpoint Central is installed. Follow the steps below on the computer where the Domain Controller is installed:
Applies to: User Management, Domain Authentication, AD Authentication.
Keywords: User Management, Domain Authentication, Active Directory, Windows AD
Unable to resolve this issue? |
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.
|
Other KB articles | 24/5 Support |
---|---|
Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays. Tel : +1-888-720-9500 Speak to us |