Help desk iPad app

Demo Server Configuration for the App	Scan this code to download the APP
server : demo.servicedeskplusmsp.com port : 80 username: demo password: demo

www.appstore.com/servicedeskplusmsp

Benefits

• Work from anywhere as request management goes mobile
• Quick and focused results leading to increase in technicians productivity
• iPad help desk app enables remote help desk management
• View, update and manage help desk tickets using ServiceDesk Plus Help desk Ipad App at any time, from anywhere

• Create new tickets, view, categorize, edit request details and delete tickets.
• Filter requests based on criteria such as unassigned, pending, open etc.
• Assign and pick up requests
• Reply to users with resolution and close tickets
• View Request details for Individual Accounts.
• Make Individual Request Billable/Non-Billable.
• Notes can be added/modified for each request.
• Update request status
• Track time spent on tickets via worklogs
• Search tickets by subject, requester or priority
• Customize ticket views

So check out ServiceDesk Plus MSP today !