Now, anything is possible in your ITSM.
The latest update to the cloud version of ServiceDesk Plus allows IT service desk teams to create and deploy custom actions throughout the life cycle of ITSM tickets. Now you can enjoy unrestricted process customization and automation down to the last detail.
Tasks
Notifications
Webhooks
Custom functions
Create, configure, and edit all your tasks, notifications, Webhooks, and custom functions from one place.
Create business rules and triggers to invoke custom actions on tickets based on ticket parameters when a ticket is created, edited, or deleted.
Create custom functions by converting complex business logics into simple automations in ServiceDesk Plus.
Program and deploy custom functions with Deluge, the popular online scripting language developed by Zoho. Learn more about Deluge here.
Create custom functions by converting complex business logics into simple automations in ServiceDesk Plus.