E-book

Generative AI: The future of ITSM excellence

With the GenAI wave hitting the shores of the ITSM industry, there are several unanswered questions on how ITSM practitioners can make use of this new-age technology.

We consulted 10 ITSM industry authorities to create this crowdsourced e-book. With this e-book, we hope to add more clarity on how GenAI interacts with, improves, and impacts ITSM.

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The e-book will shed some light on the below cases through expert opinions:

Where and how GenAI will transform ITSM operations in the next three years
The biggest corporate challenges to GenAI adoption success
Guidance for organizations approaching GenAI use
Success stories and personal experiences with GenAI
The use of GenAI for professional and personal purposes.

Generative AI: The future of ITSM excellence

Download your GenAI for ITSM e-book here

Here's your free copy

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