Remote Access Plus requires a set of ports to be free to perform various remote troubleshooting operations. This document will help you configure the port settings for Remote Access Plus.
Port | Purpose | Type | Connection |
8443 | Remote Control - SSL | TCP & UDP | In bound to server |
8444 | Remote Control - Non- SSL | TCP | In bound to server |
If you have the ports blocked or any other operation is running on the above mentioned ports, from your Remote Access Plus server, navigate to Admin tab -> Tools -> Port Settings where you can,
Note: Ensure that the ports configured are not restricted by Firewall or Anti-Virus