License Management

Identity360 is licensed based on the number of users. If you want to add a directory to Identity360 but don’t want all the users in that directory to be managed by Identity360, you can use the License Management option to assign licenses to only those users who need them and save on license costs. This option allows you to assign licenses to or reclaim licenses from users based on your requirements.

Impact of Licensing on Authentication

1. Authentication will always be managed by Zoho Accounts for the users licensed under Zoho Directory.
2. Authentication will be managed by Identity360 for users who are licensed under other cloud directories like Azure AD, Salesforce and G Suite Directory, if Identity360 authentication is enabled.

To view license usage

• Navigate to Settings > Administration > License Management.
• In the Manage License section, you can view the number of licensed and unlicensed users.
• To reclaim licenses, click the Reclaim License link next to Licensed Users. This will display a pop-up with a list of licensed users. Select the users from whom you'd like to reclaim licenses and click Reclaim.
• To assign licenses, click the Assign License link next to Licensed Users. This will display a pop-up with a list of unlicensed users. Select the users for whom you'd like to assign licenses and click Assign.
• In the License Details section, you can view the number of licenses purchased, licenses currently consumed, and remaining licenses.

Automate license management

To automate license management:

1. Navigate to Settings > Administration > License Management.
2. Click Assigning Criteria at the top-right corner.
3. Set the criteria in the Assign License tab. Click to add more conditions and to delete a condition.
4. To automatically assign or reclaim licenses:
• Check the Enable the scheduler to assign / reclaim license automatically box.
• Configure the time period for the scheduler to run.
5. Click Save or Save & Run to run the scheduler right away.

Note: The scheduler will help assign licenses to or reclaiming licenses from existing users for whom Assignment Criteria failed during directory sync.

To assign licenses in bulk:

• Click Bulk License Management at the top-right corner.
• Browse and upload a CSV file by clicking the Browse button.
• Click Import.

Note: The CSV file should contain the list of email addresses under the USER_EMAIL column.

Configuring license notification

The License Notification option contains settings to notify you when your Identity360 license is about to expire or the license limit is about to be reached. This will help you proactively renew or upgrade your license.

Click License Notification to:

• Notify admins when the license is going to expire or after it has expired.
• Notify admins when the number of remaining licenses reaches a particular number.

Provide the admin's email address to which you want to send notifications and click OK.