On the horizon

Zero Trust:

Post-pandemic, the future of work has been influenced by digital-first customers and remote-first employees. Balancing a hybrid work model requires a sophisticated security framework. ManageEngine is currently implementing Zero Trust in phases. The implementation team is working on strengthening verification parameters and increasing dependence on user and device identification. Our goal is to implement organization-wide Zero Trust.

Low code:

ManageEngine recently launched AppCreator, a low-code application development platform that allows citizen developers with limited technical knowledge to build apps tailored to their needs. AppCreator addresses two pain points that often hinder business productivity: overload of automation requirements and a lack of resource availability.

Remote cloud and on-premises cloud:

Over the next few years, ManageEngine will also be focusing on remote-cloud and on-premises cloud solutions. If you compare our product portfolio against Zoho's, you might notice a few similarities. For instance, we have ManageEngine's Analytics Plus and Zoho Analytics as well as AppCreator and Zoho Creator. It's not a coincidence. The aim here is to support both forms of deployment.

The underlying framework for these hybrid cloud solutions is the same. These frameworks are built in-house from scratch and can be customized to meet cloud or on-premises requirements. Hybrid cloud solutions will be made available across as many products as possible to give customers flexibility and control over their data, or as Sridhar Vembu likes to say, ensure customers don't feel over-clouded.

Democratized IT:

The future of work or just another buzzword? Democratized IT is all about providing end users with access to the right information and tools at the right time. Moving forward, democratized IT will enable fast, reliable, and decentralized decision-making. Powered by integrated workflows and automated processes, work will be self-organizing, high velocity, and digitally dexterous.

ManageEngine is currently working on providing avenues for citizen developers to come up with innovative solutions to daily challenges. Our help desk solution contains a developer space where admins can customize modules as per their requirements, export them, and showcase them in a marketplace.

Parting thoughts: simplifying IT together

ManageEngine has had a remarkable journey. What started as a team of engineers creating simple point products for sysadmins has now evolved to an ecosystem of contextually integrated solutions for businesses. Our aim, at the time of inception, was to reduce the friction of taking a product from the web and deploying it in an enterprise IT setup.

Since then, we have carved a niche for ourselves in the global enterprise IT management market as an emerging leader and a supporter of small businesses. Millions of admins and technicians worldwide trust us to manage their IT operations, including networks, servers, applications, service desks, Active Directory, security, desktops, and mobile devices. From one product to 120 and from ten to over 10,000 employees, we've witnessed phenomenal growth and are a legacy in the making.

Twenty years down and we're just getting started.