Help Center
Quick Start
- Overview
- System requirements
- Minimum privileges required
- Default port configuration
- Installing DataSecurity Plus
- Uninstalling DataSecurity Plus
- Starting DataSecurity Plus
- Launching DataSecurity Plus
- Configuring your solution
- Licensing details
- Applying a license
File Auditing
- About File Auditing
- Domain configuration
- File server configuration
- Failover cluster configuration
- NetApp server configuration
- Workgroup configuration
Setting up File Audit
Dashboard
Reports
Alerts
Configuration
Storage Configuration
File Analysis
- About File Analysis
- On-Demand Reports
Setting up File Analysis
Dashboard
Reports
Alerts
Configuration
Data Risk Assessment
- About Data risk assessment
Setting up Data risk assessment
Dashboard
Reports
Ownership analysis
Configuration
Endpoint DLP
- About Endpoint DLP
Setting up Endpoint DLP
Reports
Alerts
Prevention policies
Configuration
Cloud Protection
- About Cloud Protection
- Gateway Server Configuration
- Certificate Authority Configuration
- Gateway Configuration in Endpoint
- Manage Certificate Trust Store
- Threat Analytics Database
- Manage Banned Applications
- Manage Authorized Applications
- Gateway Server Failover
- Two-way SSL configuration
- Global Insight
- Application Insight
- User Insight
- Shadow Application Insight
- Banned Application Insight
- Cloud App Discovery
- Cloud Access Reports
- Application Insights
- Shadow Cloud Application Reports
- Banned Cloud Application Reports
- File Upload & Download Reports
Setting up Cloud Protection
Dashboard
Reports
Control Policies
Storage Configuration
Administrative settings
- Technician configuration
- Notification filters
- Manage agent
- Agent settings
- SIEM integration
- Business hours configuration
- Two-factor authentication
- Workgroup configuration
- Security policy
Email configuration
General settings
- Connection
- Personalize
- DataSecurity Plus Server
- Privacy Settings
- Disk utilization
- Schedule Retention Policy
Policy Configuration
Release notes
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
Troubleshooting
- HTTP communication failure
- Dormant DataEngine
- Secure Gateway server failure
- RPC communication failure
- Known issues and limitations
- Known errors and solutions
Guides
- Agent document
- How to Migrate/Move DataSecurity Plus
- How to apply SSL certificate
- How to automate DataSecurity Plus database backup
- How to set alerts in DataSecurity Plus
- How to secure your DataSecurity Plus installation
Updating gateway servers
Automating gateway server update
To facilitate quick update of gateway servers, follow the steps below:
- Choose Cloud Protection from the apps drop-down.
- Go to Configuration > Gateway Servers page. Under the Health column, click Manage.
- Check the priority of the update in the Manage Gateway Server page. It is highly recommended that the IT team immediately push out a major update. The IT team can roll out minor updates with lower priority as they do not impact the functioning of the gateway server drastically. Click Install Gateway Server, under the Auto Install section.
- To continue without authentication, click Install. Proceed with authentication if the service account does not have sufficient privileges to remotely install gateway servers. To proceed with user authentication, follow the steps below:
- Click the key icon at the top of the popup, and check Authentication required option.
- Choose from Domain authentication (use an existing domain authentication or configure new domain authentication) or Username-password combination (provide the credentials of the endpoint in which the gateway server is installed).
- Click Associate to continue with the installation.
Note: Gateway server updates can be categorized into minor and major updates. Both minor and major updates bring performance enhancements. However, a major update impacts the gateway server configuration and its operations significantly, so it needs to be pushed out immediately. In contrast, even if a minor update is performed with a slight delay, the performance of gateway servers will not be affected. You can see the nature of the update in the Manage Gateway Server page (Cloud Protection > Configuration > Gateway Servers > Health > Manage).
Note: If the gateway server update is unsuccessful, retry by clicking Install Gateway Server. If the issue persists, write to us at support@datasecurity.com.
Updating gateway servers manually
Follow the steps below to manually update gateway servers:
- On the machine running the gateway server, uninstall the DataSecurity Plus - Cloud Protection Gateway installation.
- In the DataSecurity Plus web console, choose Cloud Protection from the apps drop-down.
- Go to Configuration > Gateway Servers.
- Under the HEALTH column, click Manage.
- On the Manage Gateway Server page, download the latest version by clicking Download Gateway Server in the top-right corner.
- Follow the steps in the DataSecurity Plus - Cloud Protection Gateway Setup Wizard.
- Specify the folder where you want to install the gateway server.
- Input the Gateway Server Access Key at the top of the page.
- Input the DataSecurity Plus Server Communication URL: http://gateway-dc1.gateway.casb.com:8800
- Click Next to proceed and finish the installation.