Cybersecurity
Cybersecurity is the act of safeguarding digital assets from cyberthreats using technology and strategies to ensure confidentiality, integrity, and accessibility of data and networks.
AIOps (Artificial intelligence for IT operations)
AIOps leverages AI and ML to automate IT operations, predict and prevent failures, and optimize performance.
Identity life cycle management
Identity life cycle management involves creating, modifying, and terminating identities, and managing access to corporate systems and data.
Customer service software
Customer service software enhances business-customer interactions for smoother communication, issue resolution, and better customer satisfaction.
Digital employee experience
Digital employee experience (DEX) measures employee interactions and satisfaction with digital tools and plays a vital role in fostering productivity and engagement.
Workflow automation
The process of using technology to streamline business tasks, minimize manual effort, and enhance efficiency.
IT asset management
A holistic approach to managing IT assets throughout their life cycle, which helps organizations optimize IT resource utilization, minimize costs, and ensure compliance.