In an attempt to focus thoroughly on improving business health and boosting work efficiency, organizations often outsource network management tasks to managed service providers (MSPs). This way, they can eliminate dealing with network problems and troubleshooting themselves, paving the way for the growth of the MSP sector. By relying on MSP services, business owners can save on costs that can occur due to network mishaps, troubleshooting, non-compliance, and more.
The managed services market is anticipated to reach $354.8 billion in five years. Though this is great news for all the service providers out there, it also conveys that MSPs should be aware of how the market runs and stay competitive to sustain their business. Using a suitable multi-client network management platform can be of great help for MSPs.
A best MSP platform for network monitoring and management helps MSPs to handle multiple client networks and keep them chaos-free, regardless of the client count and each client's network size. To fully utilize such a tool, it's important to understand the hurdles service providers generally face in the management process. Some of the challenges are:
Customarily, service providers work out a plan to efficiently manage their multiclient atmosphere while fending off network errors and security threats. The cornerstone of a well-oiled multiclient network management strategy is a feature-rich managed service provider platform that streamlines processes and removes the burden off the MSP team as much as possible. ManageEngine OpManager MSP, a holistic managed service provider (MSP) platform is one such tool that can help you bolster your MSP's business.
The capabilities of OpManager MSP include the following:
Various visualization features in this MSP platform help you track client network devices endlessly. Besides that, this holistic MSP tool lets you customize and keep an eye on networks from a single pane of glass with ease. This keeps the MSP team educated about what's going on in the environment.
OpManager MSP, an affordable and user-friendly MSP solution that aids in providing MSPs with thorough knowledge on the performance of each client's network devices. This allows you to fine-tune those devices to reach optimal performance and pinpoint network faults proactively.
This feature-rich MSP platform helps you manage network issues better by providing all the details needed to fix a problem, enabling you to prioritize critical issues and resolve them effortlessly. Alarms can be escalated to higher officials as well, if not straightened out in the precise time specified.
With OpManager MSP's workflow automation feature, repetitive, monotonous tasks and troubleshooting tasks which do not require significant human effort can be automated. This saves a lot of resources for the MSP team and allows them to direct their complete attention to value-adding tasks.
OpManager MSP is a granular MSP software that has over 100 reports to help you understand the performance trends of client network devices, deduce how to derive optimal performance, spot a potential disaster and stamp it out proactively, and more. MSPs can easily tailor-make reports based on client needs.
Mending network troubles is a crucial and arduous part of an MSP's job. OpManager MSP, an efficient MSP platform, has ITSM integration feature which simplifies the process and helps MSPs to mend problems on the spot. This greatly helps in reducing MTTR.
OpManager MSP's Network Configuration Manager (NCM) add-on aids in keeping up with configuration changes made in your client networks; staying compliant with the latest industry policies such as the PCI DSS, HIPAA, CISCO IOS, SOX, and custom policies; and this MSP platform pinpoints firmware vulnerabilities and aids in applying the relevant patches to secure your multiclient environment from breaches.
Are you new to OpManager MSP or looking for an apt MSP platform for your business? Try OpManager MSP's 30-day, free trial version, or request a personalized demo from our experts right away.