Many organizations these days seek out managed service providers (MSPs) to monitor their networks and maintain business continuity. MSPs can attend to the varying needs of clients, are equipped enough to resolve network issues proactively, and keep the client networks up and running. However, to fulfill these tasks, it is critical for MSPs to keep up with technological advancements, trends, and security threats. Above all, having an efficient MSP solution for multiclient network monitoring and management greatly helps MSPs deliver exceptional services to their clients.
Securing a multiclient environment from mishaps 24/7 is arduous for an MSP. Taking a proactive approach to warding off network mishaps and downtime is critical. MSPs require an MSP solutions to carry out their properly planned, proactive, multiclient network management strategy.
It is important to own MSP solutions for the following reasons:
ManageEngine OpManager MSP is a holistic multiclient network management tool designed for MSPs, allowing them to cater to every need of their clients easily from a central location. OpManager MSP prevents your multiclient network management strategy from derailing with its following powerful features.
Gain a bird's-eye view with OpManager MSP's various visualization features. You can get blindsided when monitoring multiple clients, but with this tool, you can easily view and even customize dashboards to gain a thorough understanding of your clients' network devices down to the finest detail.
This effective MSP solution helps you keep an eye on the critical metrics of your multiclient network devices around the clock, letting you spot and mend network faults proactively. Observe device performance granularly with graphs and charts. Also, tweak the network devices periodically if necessary to achieve optimal performance.
With OpManager MSP's workflow feature, MSPs can easily automate repetitive L1 and L2 troubleshooting operations and day-to-day maintenance tasks in just a few steps. This lets MSPs focus on the critical tasks on their to-do lists rather than spending valuable time on rebooting a device, restarting a service, and more.
Manage network hitches, performance setbacks, and downtime instantly with OpManager MSP's alerts. The alerts provide relevant specifics to help MSPs fix issues right away without spending time hunting for the root causes. This aids in reducing the MTTR for good measure.
OpManager MSP is a comprehensive MSP solution that integrates with in-house ITSM tools to assist MSPs with resolving the identified network issues holistically. This way, the critical issues can be easily prioritized and fixed without any delay. The ITSM integrations help escalate any issue that has not been fixed within the specified time so admins will resolve it quickly.
OpManager MSP's NCM add-on lets you oversee configuration changes and revert back to old configurations if necessary. The NCM add-on also helps you comply with the latest industry standards and rectify identified firmware vulnerabilities with suggested patches.
OpManager MSP features more than 100 report profiles that can be used to comprehend multiclient network device performance patterns, determine how to achieve optimal performance, identify possible network disasters, and put a preemptive stop to them. MSPs can quickly create customized reports as well depending on clients' requirements.
MSP teams flip through different tools, and sometimes different features, to collect information about network devices in a client network. This can be an arduous process, made more complicated when you're getting to know multiple client networks. With OpManager MSP, an all-in-one MSP software, service providers can oversee, spot, and fix potential network issues in multi-client networks easily in a single pane of glass, eliminating the need to use multiple tools.
Here's how using OpManager MSP can streamline and unladen the multiclient network management process for MSPs:
Looking for a new multiclient network management solution to help you bolster your strategy, keep up with the competition, boost your business growth, serve your clients better, and be a best managed service provider? Here is your answer: Try OpManager MSP, an efficient MSP software for service providers to achieve all your multiclient network management goals.
To explore more, try OpManager MSP for free or request a personalized demo from our product experts now!