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NetApp logs can be viewed in the NetApp Operations Manager Report Menu.
To collect the logs, you need to access the system shell of the node. Only the diagnostic user account labelled 'diag' has access to the system shell. Ensure that the diag user account has been unlocked. Use the following command to check if the diag user is unlocked:
If the result shows that the account is locked, then use the following command to unlock it:
Before proceeding further, you have to set a password. To do so, use the following command:
After entering the new password twice to confirm, you can access the system shell. Type the following:
In the confirmation window that appears, type 'Y' to proceed. Now you can access the system shell.
Now, to extract the logs from a specific node, type the following command, with the name of your node inserted:
Login with the diag user name and password that you had created earlier.
Create an mroot directory if it doesn't already exist. The mroot directory is where the system files, log files, etc., are stored. To create an mroot directory, use the following command:
Then create a TGZ file using the following command:
Press Enter to display all the logs from the node you chose.
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