|
Stay connected to help desk from anywhere. With SupportCenter Plus Android app you can view request, contact and account information from your Android phone. The app, designed particularly for Android, gives you better user experience.
Downloading the App
To use SupportCenter Plus on your Android phone, you can download the app for free from the Google Play Store by searching ”SupportCenter Plus”. This App does not require any licenses to be purchased.
Note: You must have upgraded SCP Version 7939 to be able to use this app
|
|
Use the SupportCenter Plus Android app to
- Access all your Request Views to filter the request list
- Create, view, edit and update requests
- Perform actions (assign, close, reply, forward, update properties) for requests
- Add notes & view conversations on requests
- Track the time spent on requests using Time Entries
- View Contact and Account info
|
|
Demo Server Configuration
Server Name |
: demo.supportcenterplus.com |
Port |
: 80 |
Username: demo Password: demo |
|
|
Requirements
You need a Google Play Store account to download this app. SupportCenter Plus Username, Password and URL
|
|