Dashboard View

The Log360 MSSP dashboard provides a quick overview of the integrated clients' health status, clients' integrated child components health status, license details and license status of clients, and SSO status of technicians in the form of charts. Here are some tips to help you resolve your dashboard issues.

Important: To view the dashboard with widgets you have to ensure that one or more clients are integrated with Log360 MSSP.

Widgets Available in Log360 MSSP

1. Clients' Health Status

   

   This widget shows the health status of the integrated clients. The statuses shown in this widget are Up, Partially Down, Down. By hovering over any slice of the chart, the clients respective to the status are shown.

2. Clients' Component Details

   

   This widget shows the health status of the integrated clients' child components.The statuses shown in this widget are Up and Down. By hovering over the up or down count, the clients respective to the status are shown.

3. License Expiry (in 3 months)

   

   This widget shows the details of the client licenses which are going to expire in three months.

4. Clients' SSO Status

   

   This widget shows whether SSO is working or not for a technician.The statuses shown in this widget are Success and Failed. The X-axis shows the client name and its integrated child components. The Y-axis shows the Number of clients. By hovering over each bar in the chart, the clients respective to the technician's SSO status are shown.

5. Clients' License Status

   

   This widget shows the status of the license of the clients and its integrated child components.The statuses shown in this widget are Applied, Trial, Expired, Registered, Failed, Component Down. The X-axis shows the client name and its integrated child components. The Y-axis shows the Number of clients. By hovering over each bar in the chart, the clients respective to the license status are shown.

6. Most Used License Components

   

   This widget shows the usage details of the license components allocated to the clients. It shows how many components have been used and how many are available. The X-axis shows various license components and the Y-axis shows the percentage of the used components and available components.

7. General Activities

   

   This widget shows the 30 most recent activities made on client licenses.

Customizing Dashboard views

To customize the dashboard according to your preferences, the following options are available to you:

• Reordering and resizing widgets
• Viewing a widget in full screen mode
• Refreshing the dashboard and widgets
• Changing refresh interval

Reordering and resizing widgets:

To reorder the widgets in a tab,

• In the Dashboard, click the icon at the top-right corner and click Reorder Widgets.
• Click and drag the widgets wherever you want to place them.
• You can also resize the widgets by dragging them from their bottom-right corner and adjusting their sizes as required.
• Click on the Save button present at the top-right corner.

Viewing a widget in full screen mode:

• To view a widget in full screen mode on Log360 MSSP dashboard, click the icon at the top-right corner of the widget you want to view.

Refreshing the dashboard and widgets

• To refresh the Log360 MSSP dashboard, click the icon-refresh icon at the top-right corner of the screen.

  

• To refresh a particular widget, click the icon-refresh icon on the top-right corner of the widget.

  

Changing refresh interval

To change the time interval for the automatic refreshing of the dashboard,

• In Log360 MSSP dashboard, click the icon at the top-right corner and click Refresh Interval.
• In the pop-up box that appears, select the refresh interval—Never, 30 Secs, 1 Min, 5 Mins, 10 Mins, and 1 Hr.

  

Note: If you choose Never for the refresh interval, the dashboard will never be refreshed automatically. You will have to refresh it manually.