- Related Products
- ADManager Plus
- ADSelfService Plus
- EventLog Analyzer
- Exchange Reporter Plus
- AD360
- Log360
Click here to expand
| Error | Solution |
|---|---|
|
Enter root user details for the domain in domain settings.
User configured for domain does not have root privileges.
|
Ensure that the user configured on the Domain Settings page has the required Root or Admin privilege. |
|
Agent restart failed.
Failed to uninstall agent.
Access Denied/Invalid Credential.
|
Check if the user configured on the Domain Settings page has appropriate privileges. |
| Error while creating SSH session. | Check SSH connectivity between the server and the Mac workstation. |
| Make sure serverinfo.plist and .pkg are in same location. | After extracting the ZIP file, check if the serverinfo.plist and ADAuditPlus_MacAgent.pkg files are in the same folder. |
| UnresolvedAddressException | Ensure connectivity between the Mac workstation and the server. |