Lower the barriers to meaningfully engaging with data
In today's business world, being data literate means having the ability to decode data, gather insights, and make data-driven decisions. With Analytics Plus, you can do all this and more at the click of a button. Whether it's about managing the ticket queue, handling alarms, or providing faster solutions, you can explore data and discover solutions for yourself effortlessly.
Get in touch with usPrimarily non-data workers have had to rely on database admins or IT managers to help them understand their contribution to the business. Analytics Plus enables non-data workers to engage and interact with data meaningfully, and extrapolate their contribution in the business context. This enables them to have meaningful conversations with stakeholders.
Bring data from disparate locations
like local files and feeds, local and cloud databases, and cloud drivesthen blend this data with application, network, and endpoint monitoring data, as well as data from other IT or business applications such as ServiceNow, Jira, Zendesk, Ivanti, Splunk, Appdynamics, QuickBooks, Xero, or Stripe.
Drill-down, drill-out, slice, dice, and dissect data to get to the root cause of day-to-day problems, with just a few clicks. Analytics Plus' zero-code platform means you get all the insights you need, just by asking a few questions. No technical expertise required.
Know a way to reduce ticket transfers? Or increase ticket churn? Enlist the help of data to pitch your case and propose a solution to your superiors. Bring your bottom-up perspective to the table and present ideas to improve IT operations at the ground level.
Uncover trends in common performance metrics and KPIs. Predict how these trends are likely to change in the future, and come up with solutions on how to improve KPIs and attain pre-defined targets regardless of environmental changes.
Catch changes in your data instantly, including spikes, dips, and moving trendlines. Leverage the built-in AI assistant, Zia, to get an explanation for the changes by correlating data from several sources. Perform further analysis to understand the root cause of changes better.
Tag your managers in reports and dashboards and contextually discuss things like ticket volume in a period, average time to close tickets, and tickets by priority, impact, and urgency. Share reports for wider reach via emails, publishing, slideshows, and exports such as PDF or XLS.
Build visualizations, apply formulas, blend data, and effortlessly explore data by yourself.
Discover answers, strategies, and tactics that can put you on the fast track to success.
Become a pathfinder, and discover new ways of tackling everyday problems.
Connect and collaborate with peers and tell your data story with vivid, graphic visuals.
Plug, play, and architect powerful reports and dashboards from day one. No BI or data science knowledge required. Use code-free drag-and-drop report builder to perform end-to-end analytics.
